Online Support Resources
You’ve got questions, we’ve got answers.
Where’s My Package?
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsHelpful Shipping Tools
From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsHave a Problem with Your Delivery?
We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimSupport When You Need It
Use the phone numbers and email below to access the help centre that best fits your need.
Contact Information
- Local UPS Address
Bogota
Colombia - Support Documents
Inquiries and Claims
Personal Data Treatment Policy (Spanish Only)
PQRs Personal Data Protection Law (Spanish Only)