Local Company Registries
Registered in: Commercial Register maintained by Municipal Court in Prague, insert no C 60935
VAT Number: CZ25684094
Online Support Resources
You’ve got questions, we’ve got answers.
Where’s My Parcel?
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsHelpful Shipping Tools
From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsHave a Problem with Your Delivery?
We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimSupport When You Need It
Use the phone numbers and emails below to access the help centre that best fits your need.
Customer Support
M - F, 7:00 – 18:30 (7 a.m. – 6:30 p.m.)
Billing Support
For domestic and import billing support
Payments & Customers Accounts: pohledavky@ups.com
Invoices & Billing: fakturaceCZ@ups.com
Technical Support
For assistance with installing, upgrading, or using UPS technology.
Contact Information
- Local UPS Address:
- Ke Kopanině 559
25267 Tuchoměřice
Czech Republic
- Ke Kopanině 559
- UPS Europe SRL/BV
- Avenue Ariane 5
1200 Brussels Belgium
- Avenue Ariane 5
- Brno
- Kaštanová 64
620 00 Brno
Czech Republic
- Kaštanová 64
- Ostrava
- Na Rovince 873
720 00 Ostrava-Hrabová
Czech Republic
- Na Rovince 873
- Plzeň
- K Cihelnám 947/79
326 00 Plzeň 8-Černice
Czech Republic
- K Cihelnám 947/79
- Pardubice
- Jozífova 485
53345 Opatovice nad Labem
- Jozífova 485