You’ve got questions, we've got answers.
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsFrom deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsWe can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimUse the phone numbers below to access the help centre that best fits your need.
M - F, 8 a.m. to 7 p.m.
Sat: 8 a.m. to 5 p.m.
Support for Professionals
0821 233 877
(Service 0,12€/min + call fees)
Support for Consumers
01 73 00 66 61
(Free service + call fees)
If you call from outside of France
+ 33 1 73006661
For any invoicing request, please contact customer service by phone at: 0825 840 014 (Service 0,18€/min + call fees), M - F, 8 a.m. to 4 p.m.
Trade Registry : Paris
Trade Registry Number : 334.175.221
VAT Number : FR 23334175221
