UPS Online Support Resources
You’ve got questions, we’ve got answers.
Where's My UPS Package?
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsHelpful Shipping Tools
From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsHave a Problem With UPS Delivery?
We can help out when you file a claim for your UPS package. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimSupport When You Need It
Use the phone numbers below to access the UPS help center that best fits your need.
Additional Resources
- Freight Support
Less Than Truckload (more than 70 kgs): 800-333-7400
Truckload (more than 5500 kgs): 888-682-4652
Air Freight (more than 70 kgs): 800-443-6379
Ocean Freight: 800-350-8440
- Email Support
We'll respond to your request as quickly as possible.