A woman gets UPS tracking support by smartphone.

Tracking Support

Get helpful information on your package’s whereabouts, options for changing your delivery, filing a claim and more.

Track Now

Delivery Changes Happen

A chef using his smartphone for UPS tracking support.

See what options you have to reroute, hold or cancel your delivery so we can make sure we’re getting it to you when and where you need it.

Find Out More

Stay Safe - Avoid Fraud and Scams

Received a text, call or email that seems suspicious? Don’t respond to it.

Tips to Avoid Fraud

I Have an Issue With My Package Delivery

If you have a lost package or it's damaged, we'll investigate, If we can’t find it, we’ll issue a claim. 

  • Your package shows as delivered but you can’t find it.
  • It’s been several days since your package was scanned and it is late.
  • Your package arrived damaged or broken. 
File a Claim

Track Your Package On-The-Go

Hands are pictured using cell-phone that has the mobile-tracking application on the screen.

Download the UPS App to get delivery updates on your phone and track your packages in real time.

Download for iOSOpen the link in a new windowDownload for AndroidOpen the link in a new window

FAQ