Online Support Resources
You’ve got questions, we’ve got answers.
Where’s My Parcel?
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsHelpful Shipping Tools
From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsHave a Problem with Your Delivery?
We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimSupport When You Need It
Use the phone numbers below to access the help centre that best fits your need.
Technical Support
Mon-Fri 8:30 PM to 6:30 AM EST
Sat 8:30 PM to 12:00 AM EST
Toll free within Malaysia
Contact Information
- Local UPS Address
United Parcel Service (M) Sdn Bhd (Main)
No. 21, Jalan Tiang U8/93
Seksyen U8
Bukit Jelutong Industrial Park
40150 Shah Alam, Selangor Darul Ehsan, Malaysia - Regional UPS Address
UPS House
22 Changi South Avenue 2
Singapore 486064