Find what you need to ship your parcels – from services and rates to packaging and payment. Also, learn about value-added services that are available and additional charges that may apply to your shipment.
Providing service to and from less populated or accessible domestic and international areas carries higher operating costs. The extended and remote area surcharges are assessed to more accurately reflect the cost of providing service to these areas.
Download Excel FileOpen the link in a new windowApplies to transportation charges for select UPS services and accessorial charges.
View Fuel SurchargeSurge fees may be implemented based on regular assessments of shipping volume, available capacity and other considerations at UPS’ discretion.
View Surge FeeOpen the link in a new windowUPS new published rates will take effect from December 22, 2024.
Latest changes to the 2025 UPS® Rate and Service Guide include:
More information can be found in the updated UPS Rate and Service Guide, which will be available for download on this page from December 22, 2024.
The preview of the updated UPS Rate and Service Guide is now available here.
Effective September 30, 2024, a Shipping Charge Correction Audit Fee will be implemented across all International Small Package services.
The fee will be PHP 100.00 per shipment or 8% of the total amount of shipping charge corrections resulting from discrepancies in billed weight, whichever is greater.
Please note that this fee will only apply if the actual billed freight charge is more than 25% of the freight charge at the point of shippers creating the shipment. We strongly encourage shippers to provide accurate package dimensions (L x W x H) when creating a shipment. This fee will not apply to accessorials, including fuel surcharge.
More information can be found in the updated UPS Rate and Service Guide, which will be available for download above from December 22, 2024. A preview version of the updated UPS Rate and Service Guide will be available on this page from November 22, 2024.
Effective September 9, 2024, Brokerage Accessorial Fees will be increased by an average of 6.00%.
More information can be found in the updated UPS Rate and Service Guide, which will be available for download above from September 9, 2024.
Effective September 15, 2024, and until further notice, UPS Demand Surcharge will be suspended for all exports and imports. See here for the updated Demand Surcharge information.
With reference to section 5.5a of the Customs Administration Order (CAO) 02-2024 recently released by the Philippines Bureau of Customs effective June 10, 2024, shipments imported into Philippines with a value of less than PHP 25,000 will be subject to an Import Processing Charge amounting to a net rate of PHP 380.
The abovementioned charge is imposed by the Philippines Bureau of Customs which will be passed on to de minimis import shipments and reflected on the billing invoice as ‘Other Government Fees’.
This is to inform you that, to administer CAO 02-2024, a new UPS ‘De Minimis Processing Fee’ of PHP 70 will be implemented for all de minimis import shipments, effective August 25, 2024. This fee will be subject to 12% value-added tax (VAT) and reflected on the billing invoice as ‘Other Fees’.
Here is an overview of the applicable charges on de minimis import shipments related to the CAO 02-2024:
Applicable Charges | Amount |
---|---|
Import Processing Charge (Imposed by Phillipines Bureau of Customs) | PHP 380 |
De Minimis Processing Fee (Imposed by UPS and subject to 12% VAT) | PHP 70 |
Total | PHP 450 |
Please be advised that you will receive an SMS and/or email notification from UPS before your shipment arrives. Please settle the payment using either of the link provided in email or SMS to proceed with delivery. Payment options include debit/credit card, PayPal, bank transfer, InstaPay, etc.
Should you have any questions on the above, please do not hesitate to reach out to our UPS Border Clearance Trusted Advisers at bcspph@ups.com. Alternatively, you may also contact our customer service representatives hotline at 1800-10-7425-877 or via email at custsvcphen@ups.com.
In view of the new Customs Administration Order (CAO) 02-2024 released by the Phillipines Bureau of Customs, effective immediately, UPS will implement appropriate modifications on both importer and exporter local charges transactions.
For more information about these new regulations, you may refer to the Bureau of Customs' (BOC) Customs Administrative Order (CAO) 02 2024.
Should you have any questions on the above, please do not hesitate to reach out to our UPS Border Clearance Trusted Advisers at bscpph@ups.com. Alternatively, you may also contact our Customer Service Center hotline at 1800-10-7425-877 or via email at custsvcphen@ups.com.