Contact Us

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Online Support Resources

You’ve got questions, we’ve got answers.

Where’s My Package?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions

Helpful Shipping Tools

From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.

Explore Shipping Solutions

Have a Problem with Your Delivery?

We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

File a Claim

Support When You Need It

Use the phone numbers and email below to access the help center that best fits your needs.

Contact Information

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  • Local UPS Address UPS Puerto Rico
    PO Box 2113
    Carolina 00984, Puerto Rico