Provided at no additional cost, UPS Voice NotificationSM gives recipients advance notice that a shipment is on its way, and a timeframe in which the shipment will arrive. In addition, Voice Notification lets recipients know when UPS will arrive to retrieve a return package so the shipment can be ready for pickup.
Voice Notification is available with these services:
Signature Required and Adult Signature Required shipments to residential addresses
Collect on Delivery (C.O.D.) shipments to residential addresses
3 UPS Pickup Attempts on UPS Returns® to residential and commercial addresses
Voice Notification is only valid for packages with a U.S. origin or destination that are processed in a UPS automated shipping system or a UPS Ready® solution.
To request Voice Notification, simply provide the recipient's phone number and check the Residential Address box, where appropriate, in the UPS online shipping application when creating a shipment.
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Next Steps |
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Find out more about services that feature Voice Notification.
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Related Links |
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Find information to help determine the cost of your shipment.
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