Warehouse consolidation helps scrubber manufacturer clean up post-sales service.
Sealed Air, headquartered in Charlotte, NC, is a global leader in the manufacturing of equipment for food safety, facility hygiene and packaging. With more than 24,000 employees, they serve customers in 175 countries. Whether it’s protecting products, preserving food, providing healthcare solutions or making the world safer and cleaner, Sealed Air is committed to protecting everything that’s important to consumers. But when sales of its TASKI® floor cleaning machines took off in Europe, they needed a faster, more responsive solution for after-sales service.
"With UPS’s combined offering of warehousing, shipping services and network of UPS Access Point locations, we are able to operate more efficiently and can provide a better and more consistent service to our customers."
Werner Jansen, Director of Planning and Logistics, Sealed Air Europe
The Challenge
Sealed Air managed its own supply chain through 19 warehouses strategically located across Europe. The network not only got new products to customers, it supported more than 500 after-sales-support field technicians. Replacement parts were sent directly to a customer site or picked up by technicians from one of the warehouses. Receiving parts at a customer site was often difficult, but collecting them from a warehouse meant excessive road time for the tech. It also required high inventory levels to stock 19 warehouses.
