‘UPS Healthcare as a separate division is extremely important. We need that team to understand the criticality of the parcel and that there is a patient waiting at the end.’
The Challenge
As a specialty pharmacy, the patients Lumicera serves can depend on the medicines in their shipments to improve their quality and longevity of life. Lumicera needed a partner who understood the criticality of their shipments and knew how to protect them.
The Solution
UPS Premier provided Lumicera with the ability to track, monitor, and contingency plan for critical shipments. Using both silver and gold levels of UPS Premier, Lumicera and their patients gained enhanced visibility and peace of mind.
The Results
Lumicera and UPS Healthcare continue to work together to ensure medications make it to the patients who need them at the right temperature and at the right time.
