Stay Connected On-The-Go

Person is downloading the new U-P-S application on their cell-phone.

We’ve made it easier than ever to ship and track from wherever you are. Download the UPS App and check it out for yourself.

Download for iOS

Download for Android

Track and Ship. Anytime, Anywhere.

Wherever you are, let us work for you with the UPS App.

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Hands are pictured using cell-phone that has the mobile-tracking application on the screen.

  • Get a clear view of your incoming parcels with in-depth tracking maps and detailed updates
  • Receive parcel updates via email, text or right on your phone
  • Create shipments and labels on-the-go
  • Edit your account preferences–like driver instructions, release permissions and more–all from the palm of your hand
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FAQ

What features are available on the UPS App?

  • Track Packages

    • Track packages and freight shipments.
    • Enter or scan your tracking or InfoNotice number to view package status.
    • Nickname shipments for future reference.
    • Save up to 50 tracking numbers in your tracking list.

  • Ship a Package

    • Create shipments quickly using your ups.com shipping and payment preferences.
    • Use your UPS Address Book for quick entry of information.
    • Ship as a guest is available for users without a UPS ID.*
    • Get a quote on shipping costs and transit times.*
    • Access Mobile Barcode functionality for onsite printing of labels at UPS Stores.

  • Access UPS My Choice

    • Sign up for UPS My Choice to manage home deliveries.
    • Receive alerts (text, email, push notifications) about a view or summary of incoming packages.
    • Avoid missed deliveries by selecting an alternate delivery location.
    • Set delivery preferences, give driver instructions and make delivery changes.
    • Get access to special marketplace offers and deals.

  • Get a Quote

    • Get rate and transit time quotes.
    • Use your quote to then create a shipment.

  • Find a Location

    • Use your smartphone’s GPS coordinates to find nearby UPS locations.
    • Toggle between list and map view.
    • Apply filters to refine search.

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*UPS user name is required in select countries

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How do I get the UPS App?

The UPS App is free and available in 83 countries and 36 languages. You can get the app via the Apple App Store or the Google Play Store.

Download for iOS

Download for Android

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Do I need to sign up for a UPS user name to use the UPS App?

Sign up is not required to track, ship*, get a quote* or find UPS locations.

*UPS ID is required in select countries and to sign up for UPS My Choice® features.

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Is a UPS My Choice membership required for the UPS App?

No, though users can access UPS My Choice through the UPS App. They are two separate entities, each with different capabilities.

  • A UPS My Choice membership is NOT required to do the following in the UPS App:

    • Track a package
    • Ship a package*
    • Get a shipping quote*
    • See shipping history
    • Find UPS locations

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*User user name is required in select countries

  • A free UPS My Choice membership IS required to:

    • Reroute or reschedule package deliveries
    • Get estimated and confirmed delivery windows
    • Track and manage multiple packages at once
    • Receive real-time delivery alerts
    • Follow your delivery on a live map
    • Set driver instructions
    • Plan deliveries around your schedule
    • Route packages to a UPS Access Point™ location for convenient pick-up
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What can I do with UPS Chatbot?

With UPS linked to your device, you're just a question away from the latest status on your deliveries. You can authorize shipment release, give delivery instructions to your driver and more.

On speech-enabled devices, say things like:

  • ‘Alexa, ask UPS if I have any incoming packages.’
  • ‘OK Google, ask UPS to deliver to the front door.’
  • ‘Alexa, ask UPS for shipping quotes.’
  • ‘OK Google, ask UPS for the nearest location.’

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On text-driven platforms, type things like:

  • ‘Reschedule my packages for another day.’
  • ‘Tell my driver to leave my package at the front door.’
  • ‘I want to sign for my package.’
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