Plan Ahead for the Festive Season

Q: How do I find out if my holiday parcel will arrive on time?

It always helps to shop and ship early during the festive season. For a quick recommendation of which services to use, and for detailed planning, get a quote .

Q: My small business ships a lot of parcels. How can I stay informed about network status and specific deliveries?

UPS makes it easy for businesses to stay informed – even for complex supply chains. Learn more about UPS My Choice for Business .

Q: Does UPS always need a signature to deliver my parcel?

The sender typically determines whether a signature is required for parcels. In some instances UPS drivers may require a signature for deliveries on their route. You can authorise UPS to leave parcels without signing by enrolling in UPS My Choice ® .

Q: Can a UPS Access Point ® location hold my parcels?

Your parcel can be held at a UPS Customer Centre or a UPS Access Point location. You can also instruct us to reroute your parcel to another address or have the driver leave it with a neighbour. Learn More About UPS Access Point Locations

View UPS days of operation and get tips for managing changes in your shipping volumes.

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Festive Season Shipping with UPS

During the busiest seasons, we provide the same reliable service that you trust us to deliver all year. We're committed to helping you take full advantage of every available shipping day.

Operating Hours for Your Location

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2024-2025 Festive Season Operations Schedule

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Please Note

You will find national bank holidays listed below. Local bank holidays may apply and impact your shipments as well as a money-back guarantee. For specific service information, please check the Calculate Time and Cost page.

Holiday Schedule

January

1 January 2024 - New Year's Day
All centres closed. No UPS delivery or collection services.

2 January 2024 - Saint Berchtold's Day
Bern, Zürich and Geneva centres closed.

6 January 2024 - Epiphany
Lugano centre closed.

During the Festive Shipping Season delivery times may be modified.

From Monday, 20 November 2023 until Friday, 12 January 2024:

Deliveries sent with UPS Standard may require 1 extra day in transit.
Deliveries sent with UPS Express to be delivered by 10:30 may be delivered by 12:00, and deliveries with UPS Express Saver to be delivered by 12:00 may be delivered by 14:00.

Please consult the UPS Holiday Schedule 2023-2024 for further information specific to each country.

8 December 2024 - Immaculate Conception
Lugano centre closed.

24 December 2024 - Christmas Eve
All centres open ½ day. Only UPS Express collection and delivery.

25 December 2024 - First Christmas Day
All centres closed. No UPS delivery or collection services.

26 December 2024 - Second Christmas Day
All centres closed. No UPS delivery or collection services.

31 December 2024 - New Year's Eve
All centres open ½ day. Only UPS Express collection and delivery.

Helpful Solutions for You

Redirect Parcels

With UPS My Choice^®, you can redirect parcels to another address or reschedule them for delivery at a more convenient time.

Change Your Delivery

UPS Drop-off and Collection Locations

Search from thousands of UPS Access Point^® lockers, shops and retail locations near you to drop off and collect parcels.

Find an Access Point Location

Send Parcels from Home

Our collection options are built to work around your schedule. Arrange your collections in just a few minutes.

Schedule a Collection

FAQ

How do I find out if my holiday parcel will arrive on time?

We understand how crucial it is for your parcel to arrive on time and we're working tirelessly to ensure that happens. Due to the high volume of shipments, there may be some delays. We sincerely apologize for any inconvenience this may cause.

It always helps to shop and ship early during the holiday season. For a quick recommendation of which services to use, and for detailed planning, you can get a quote.

For the latest updates on your parcel's delivery, please visit UPS.com/track. You also have options if you need to make changes to a delivery.

We truly appreciate your understanding and flexibility during this busy holiday season.

My small business ships a lot of parcels. How can I stay informed about network status and specific deliveries?

Does UPS always need a signature to deliver my parcel?

Can a UPS Access Point^® location hold my parcels?