You’ve got questions, we’ve got answers.
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsFrom deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsWe can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimUse the phone numbers and emails below to access the help centre that best fits your need.
For domestic and import billing support
Payments & Customers Accounts: pohledavky@ups.com
Invoices & Billing: fakturaceCZ@ups.com
For assistance with installing, upgrading, or using UPS technology.
Registered in: Commercial Register maintained by Municipal Court in Prague, insert no C 60935
VAT Number: CZ25684094
You can email customer support as well. Please note: it may take several days before we're able to respond to your request.
