Contact Us

Online Support Resources

You’ve got questions, we’ve got answers.

Where’s My Parcel?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions

Need to File a Complaint?

You can email, call or message us on social to contact us about an issue you are facing.

See Contact OptionsOpen the link in a new window

Have a Lost or Damaged Package?

File a claim and provide the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

File a Claim

Local Company Registries

Trade Registry: Albertslund
Trade Registry Number: CVR 14553800
VAT Number: DK 14553800

Need Additional Help?

You can email customer support as well. Please note: it may take several days before we're able to respond to your request.