• Locations
  • Alerts
  • United Kingdom - English
    • United Kingdom - English
    Select Another Country or Territory
  • About UPSOpen the link in a new window
Skip To Main Content
UPS Home Page
  • About UPSOpen the link in a new window
  • United Kingdom - English
    • United Kingdom - English
    Select Another Country or Territory
  • Shipping

    Shipping

    • Create a Shipment
    • Calculate Shipping Cost
    • Schedule a Collection
    • Find a Location
    • View Shipping History
    • Batch File Shipping
    • Packaging and Shipping Supplies
    • Open an Account and Save
    • Manage Customer Orders
    • How To Ship a Parcel
    • International Shipping
    • How to Return a Parcel
    • Shipping Services
    • Go to Shipping Support
  • Tracking

    Tracking

    • Track a Package
    • View All Shipments
    • Manage with Quantum View
    • Change a Delivery
    • Go to Tracking Support
  • Business Solutions

    Business Solutions

    • Open an Account and Save
    • Small Business Solutions
    • View and Control Your Shipments
    • Manage Shipments for Large Enterprises
    • Understand and Pay Bills
    • File or View a Claim
    • Collection and Drop-off Options
    • Simplify Returns
  • Support

    Support

    • Understand and Pay Bills
    • Manage Your Profile
    • File or View a Claim
    • Contact Us
    • Tracking Support
    • Shipping Support
    • International Tools and Resources
Log In
  1. Home
  2. Shipping Support
  3. Legal Terms and Conditions

Terms and Conditions

Terms and Conditions

Terms and Conditions of Service - PDF


UPS® Air Freight Terms and Conditions of Contract - PDF


UPS® BOT Terms of Use - PDF


Website Terms of Use


UPS Technology Agreement and End User Rights - PDF


Money-Back Guarantee


Privacy Notice


UPS Privacy Notice - EEA Addendum


Cookie Disclosure


Gender Pay Gap Report


Modern Slavery Statement


Preventing Harassment Policy


UPS Vendors Data Protection Terms and Conditions


Disabled Consumers Policy

Protect Yourself Against Fraud and Scams

Learn How To Recognise and Report Fraud

This Site
  • Tracking
  • Shipping
  • Help and Support
  • Communication Preferences
Other UPS Sites
  • About UPSOpen the link in a new window
  • UPS Healthcare
  • Supply Chain SolutionsOpen the link in a new window
  • UPS JobsOpen the link in a new window
Connect with Us
  • FacebookOpen the link in a new window
  • XOpen the link in a new window
  • LinkedInOpen the link in a new window
  • YouTubeOpen the link in a new window
Legal
  • Global Home
  • Protect Against Fraud
  • Terms and Conditions
  • Website Terms of Use
  • Privacy Notice
  • Cookie Settings

Copyright ©1994- 2025  United Parcel Service of America, Inc. All rights reserved.