You’ve got questions, we’ve got answers.
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsFrom deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsWe can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimUse the phone numbers below to access the help centre that best fits your need. Local rates will apply and mobile phone charges may vary
Reach out us on social and expect a response within a few hours. Email us and you will hear back within 24 hours
Trade Registry: Haarlem
Trade Registry Number: 34089270
VAT Number: NL 007726892B01
You can email customer support as well. Please note: it may take several days before we're able to respond to your request.
