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What is the difference between a username and a shipping account?

Your username is your login that gives you access to your customised tracking dashboard and shipment history. You can access exclusive discounts with your username.

You can add a shipping account to your profile by providing a few more details. A shipping account is also free and offers additional benefits like recurring pickups and a consolidated bill.

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How do I open a shipping account?

Opening a shipping account is easy and only takes a few minutes. You’ll need to be logged in to your UPS profile. If you don’t have a username, you can sign up for one before adding a shipping account.

Once you have a username, we’ll ask you a few questions to show you a personalised discount. Then, you’ll provide a few more details to open your shipping account.

You can get started here.

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Is a shipping account free?

Yes! Creating a shipping account is 100% free. All you need to do is answer a few questions to help us verify your identity.

You can get started here.

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Do I need a shipping account to ship?

No, you don’t need an account to ship with UPS. You can create a one-time shipment and pay each time you ship, no questions asked.

However, with your shipping account you’ll get shipping discounts and a more streamlined shipping process with tools like stored payment methods, address books and online billing.

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How do I switch to UPS from another provider?

First, create a free UPS username to get your personalised shipping discount. If you’d like to get a consolidated bill and other benefits, you can opt to open a free UPS shipping account.

You can request a free, 15-minute consultation with a UPS expert here to explore customised solutions for your business.

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