Terms and Conditions

Terms and Conditions

Terms and Conditions of Service – PDF

UPS® Air Freight Terms and Conditions of Contract – PDF

Website Terms of Use

UPS Technology Agreement and End-User Rights – PDF

Money-Back Guarantee

Privacy Notice

UPS Privacy Notice – EEA Addendum

UPS My Choice® Service Terms – PDF

Cookie Disclosure

UPS Vendors Data Protection Terms and Conditions

UPS API Access Agreement

Protect Yourself Against Fraud and Scams

Learn How To Recognise and Report Fraud

Act on Corporate Due Diligence Obligations in Supply Chains (Lieferkettensorgfaltspflichtengesetz – LkSG)

UPS Germany maintains a notification and complaint procedure in accordance with the Lieferketten­sorgfaltspflichten­gesetz (LkSG).

If you are seeking contact with UPS, even anonymously, about potential violations, you have the following options:

UPS Ethics Hotline: +49 (0) 800 - 6648862

Online form for submission (EthicsPoint)

Or you can write to:

United Parcel Service Deutschland S.a.r.l. &Co.OHG

Abteilung Compliance und

Ethics Görlitzer Str. 1

41456 Neuss

UPS Human Rights Statement