UPS® Premier

Critical healthcare goods can bring patients new hope. But only if they arrive on time and intact. UPS Premier upgrades packages with advanced sensor technology that ensures a priority lane in our network with highly specialized handling, which provides enhanced visibility and control along the way.

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Priority shipping and sensor-based logistics solutions for critical healthcare shipments

A hand putting a highly visible UPS Premier label on a box to indicate that the package is critical.

  • Priority Shipping & Handling

    Now small packages can get "white glove shipping services" normally reserved for specialty freight. Thanks to our sensor labeling system, your package will get priority handling at every node in the network as well as preferred delivery services and proactive alerts.

  • Enhanced Sensor-Based Visibility

    Advanced RFID, mesh, or cellular sensor technology built into to our highly visible labeling system allow you to tailor your level of visibility services for the needs of each shipment.

  • Live 24/7 Monitoring

    Live agents at our Command Center provide 24/7 monitoring and intervention services for your most critical shipments when you choose UPS Premier.

  • Advanced Recovery

    Pre-configured handling instructions allow the UPS team to effectively locate your package and quickly take action on distressed shipments within the network, mitigating risk for even your most fragile payloads. We also offer insurance options to limit financial exposure.

  • Seamless Imports & Exports

    When coupled with global brokerage capabilities, UPS Premier shipments move on a priority fast-lane across borders avoiding risk and potential delay.

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Your shipments matter most because
your patients matter most

UPS Premier technology package options

While all plans offer priority lane shipping, live monitoring, and risk mitigation, each offers a different level of sensor technology to protect your shipment.

PREMIER SILVER - RFID Sensor

  • Coverage: In network only
  • Visibility: Point-in-time
  • Precision: General Temp.
  • Sensors: No
  • Recovery: Configurable

    • PREMIER GOLD - Mesh Network Sensor

  • Coverage: In network only
  • Visibility: Real time
  • Precision: Within 2 meters
  • Temp. Sensors: No
  • Recovery: Configurable and expedited

    • PREMIER PLATINUM - Cellular Sensor

  • Coverage: In or out of network
  • Visibility: Real time
  • Precision: Within 2 meters
  • Temp. Sensors: Included
  • Recovery: Configurable and expedited

    • Frequently Asked Questions

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