Connecting Your Online Store to UPS

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Our plug-ins, powered by Itembase, will help connect you with our services to help support your shipping needs.

We’ve Done the Heavy Lifting For You

Downloading and using our plug-ins is easy. You don’t have to be an IT expert.

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Explore Plug-In Features

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  • Simple Installation
    Connect plug-ins with your shop system, marketplace or point of sale.
  • Get Access to Our Best Services
    Our most popular services, including shipping to a UPS Access Point, will be at your fingertips to help manage orders.
  • Dedicated Support and Services
    Our specialised e-commerce partner team is in your corner when you need help.
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Magento

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WooCommerce

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PrestaShop

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OpenCart

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Shopify

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UPS parcel dimensions and weight

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Find Your Plug-In

Need Help? We’ve Got Your Back.

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E-Commerce plug-in support

  • Get helpful tips and tricks to learn how to best use UPS plug-ins to enable our delivery services.
  • Our help centre is here to provide a comprehensive knowledge base, so you can find the quickest solution to any of your questions.
  • We’ve got experts on the line, ready to walk you through anything you’ll ever need help with.

Open Plug-In Support

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FAQ

How does a plug-in connect to my UPS account?

Your plug-in connects directly to your UPS Account through our Application Programming Interfaces (APIs), so you don't need to worry about a separate account or invoicing process.

If you don't have an account, you can easily create one.

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How do I create and print a label with a plug-in?
Your plug-in will create labels in your standard order view and in a separate shipping manager. You'll be able to create and print labels individually or in a batch directly from your plug-in.
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How do I set up shipping rates in a plug-in?
Your rates can be set up based on both either flat rates or dynamic pricing by UPS, so you have full flexibility to create the best experience for your customers.
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Will a plug-in merge with my check out process?

You can align your plug-in to fit all your business needs. Plug-Ins support:

  1. Printing labels without having to change your check-out process.
  2. Customising your check-out with dynamic rates, special flat rates, UPS Access Point selection and many other popular options.
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How do I pay for labels?
While your plug-in is free with a UPS contract, paying for creating shipments will be processed through your normal payment method in your contract. Your plug-in won't require prepay, or any separate invoices.
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