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Change a Delivery

Gain visibility of incoming shipments. You can place delivery change request via our dedicated customer service representatives.

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What's a Delivery Change Request?

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Delivery changes happen. Speak to our customer service representatives before or after our first delivery attempt to see what options you have to reroute or hold your delivery, so we can make sure that we’re getting it to you when and where you need it.

Delivery Change Options

What is UPS My Choice?

Sign up for free and enjoy these perks.

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  • View all details for your inbound and outbound shipments.
  • Get delivery updates via text and email.

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*Your parcel can only be delivered to a new address within the same city (excluding city outskirts which are subject to UPS’s review and approval).

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Supercharge your business shipping with total visibility and control. You can do it all in one place.

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FAQ

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