Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below. A gold alert ribbon will also appear at the top of all ups.com pages.
Service Alerts 1of2
Summary: Tax ID now required to ship to Mexico
On January 1, 2025, Mexico's Tax Administration System (SAT) updated its General Rules of Foreign Trade which impacts all imports to Mexico:
- Consignee’s TAX ID is required for all shipments.
- Detailed product descriptions.
For further details about these changes or any other queries, please contact us at 800 PIDE UPS (800-7433-977).
Summary: Service Alert due to Situation in Ukraine
Service Alert due to Situation in Ukraine
UPS has suspended all operations in Ukraine, Belarus, and Russia.
UPS continues to closely monitor the situation. For the most up-to-date information on the status of shipments, customers can track a package on ups.com.