Contact Us

Online Support Resources

You’ve got questions, we’ve got answers.

Where’s My Package?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions

Helpful Shipping Tools

From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.

Explore Shipping Solutions

Have a Problem with Your Delivery?

We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

File a Claim

Support When You Need It

Use the phone numbers and email below to access the help center that best fits your needs.

Customer Support

1-800-742-5877

TTY/TTD Access

1-800-833-0056

Contact Information

Local UPS Address UPS Puerto Rico
PO Box 2113
Carolina 00984, Puerto Rico