Contact Us

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Online Support Resources

You’ve got questions, we’ve got answers.

Where’s My Parcel?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions

Helpful Shipping Tools

From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.

Explore Shipping Solutions

Have a Problem with Your Delivery?

We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

File a Claim

Support When You Need It

Use the phone numbers below to access the help centre that best fits your need.

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Customer Support

M - F, 8 a.m. to 7 p.m. Sat, 9 a.m. to 1 p.m.

077-662 20 77

International Support

If you call from outside Sweden.

+46 8 579 290 38

Technical Support

M - F, 8:30 a.m. to 6 p.m.

08 579 290 41

Note:

For billing queries please contact UPS on 077-6620006 , M - F, 8:00 to 19:00. and Saturday 9:00 to 13:00. Technical support line: M - F, 8:30 to 18:00.

Contact Information

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Woman in customer support

  • Local UPS Address United Parcel Service Sweden AB
    Elektronikhöjden 5
    175 43 Järfälla
    Sweden
  • Country Manager
    Markus Kessler

UPS Supply Chain

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Local Company Registries

Trade Registry: Swedish Patent and Registration Office
Trade Registry Number: 5561094532
VAT Number: SE 556109453201

Need Additional Help?

You can email customer support as well. Please note: it may take several days before we're able to respond to your request.