Contact Us

Need Immediate Help?

Our chatbot can you give delivery updates, find UPS locations and calculate shipping rates. All you have to do is ask.

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Online Support Resources

You’ve got questions, we’ve got answers.

Where’s My Parcel?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions

Where Are My Shipping Tools?

Having trouble finding the tools you’re used to in the new site design? Don’t worry, they’re still here. You can find all your old tools on the Business Shipping Tools page, here.

View Business Shipping Tools

Have a Problem with Your Delivery?

We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

File a Claim

How Can We Get Better?

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