Affordable, On-Time Delivery
Choose UPS® Ground for cost-effective, reliable delivery within one to five business days.
World-Class Services You Can Count On
96.5%
On-time deliveries during the 2024 holidays.*
200+
Countries and Territories Served
22.4M
Packages and documents shipped daily
Customer First, People Led, Innovation Driven
Unstoppable Together: UPS Delivers Trust and Reliability
For the seventh consecutive year, UPS has set the standard for on-time delivery, ensuring packages reach their destinations quickly and reliably.
Glassware Maker Nearly Triples Global Deliveries With UPS
With help from UPS, fine glassware maker Josephinenhütte reimagined its logistics, boosting shipping volume by 287% in just a few months.
New Rates Announced
Surge Fee Announced
A Surge Fee will apply to certain shipments effective March 16, 2025 – March 29, 2025.
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Updates to Other Charges
Effective March 10, 2025, the U.S. Ground Domestic and the UPS SurePost® Fuel Surcharge and the U.S. Domestic Air Fuel Surcharge will change. Details on these changes can be found using the link below:
Read More About the Rate Change
UPS is making the following changes to modernize invoices and payment options for customers.
Effective March 17, 2025:
- Paper Commercial Invoice Services Surcharge: A fee of $10.00 per shipment and will be applied to the shipper when the commercial invoice is not provided by the shipper in digital form using UPS Paperless® Invoice services prior to the processing of the commercial invoice by UPS
Effective March 31, 2025:
- Print Invoice Fee: A fee of $5.00 per invoice copy will apply for each printed copy of a UPS invoice sent to shippers or other payors.
- Check Fee and Wire Fee: Payments made by check or wire transfer on or after March 31, 2025 will be assessed a fee of $25.00 per payment. This fee will not apply to ACH payments.
- The Late Payment Fee will increase from 8% to 9.9% of the total past due invoice balance, including past due late fees.
Effective May 19, 2025:
- A Payment Processing Fee equal to 2% of all other invoice charges will be added to each invoice.
- The Credit Card Surcharge will no longer apply.
UPS continues to offer a range of payment options, with convenient and secure tools that make it easy. More details are available on ups.com/billing.
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Zone Updates
Effective March 24, 2025, the applicable zone will change for certain origin/destination ZIP code pairs. Revised zone charts will be available via UPS.com beginning March 24, 2025.
UPS rate updates help to support ongoing expansion and capability enhancements as we strive to maintain the high service levels you expect from UPS.
Learn More About Recent Trade Policy and Tariff Changes
We'll help you stay informed about the impacts of the new tariffs here
Quick Links
*On-time performance reviews conducted by ShipMatrix for select UPS Air, UPS Ground, FedEx Express, FedEx Ground and FedEx Home Delivery shipments during November and/or December, 2018-2024.
2018 data is from November 18th, 2018 to December 29th 2018
2019 data is from November 29th, 2019 to December 31st, 2019
2020 data is from November 22nd, 2020 to December 26th, 2020
2021 data is from November 28th, 2021 to December 24th, 2021
2022 data is from November 25th, 2022 to December 24th, 2022
2023 data is from December 1st, 2023 to December 23rd, 2023
2024 data is from December 1st, 2024 to December 31st, 2024