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The UPS Store Tops Forbes Best Customer Service List for 2025

For the second year running, we have secured the No.1 spot overall by putting our customers and their needs first.

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Small Business, Big Growth: How UPS Helps Businesses Succeed

Get to know entrepreneurs that turned their big dream into a thriving small business by partnering with UPS.

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New Rates Announced

Updated Tariff and Rate and Service Guides

The UPS Tariff/Terms and Conditions of Service and the UPS Rate and Service Guides have been updated effective December 23, 2024.

The updated UPS Tariff/Terms and Conditions of Service can be found here

The updated UPS Rate and Service Guides can be found here

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2025 UPS SurePost Rates Information

Effective January 13, 2025, rates for all UPS SurePost® services will increase.

Preview and Read More About the Updated Rate Changes

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Update to U.S. Fuel Surcharges

Effective December 23, 2024, the U.S. Ground Domestic and the UPS SurePost® Fuel Surcharge and the U.S. Domestic Air Fuel Surcharge will change. Details on these changes can be found using the link below:

Read More About the Rate Change

The U.S. Ground Domestic and UPS SurePost® Fuel Surcharge  will continue to be based on the National U.S. Average On-Highway Diesel Fuel Price and adjusted weekly.

The U.S. Domestic Air Fuel Surcharge will continue to be based on the National Average U.S. Gulf Coast Jet Fuel Price and adjusted weekly.

Changes to the U.S. Ground Domestic and UPS SurePost® Fuel Surcharge and the U.S. Domestic Air Fuel Surcharge will be reflected on our Fuel Surcharge website beginning December 19, 2024.

View the Fuel Surcharge Website

2025 UPS Retail and SBR Rates Information

Effective December 23, 2024, the Retail Rates for UPS® Ground, UPS Air and International services will increase 5.9%.* Small Business Rates will also increase 5.9%.*

*The impact of these changes on your shipping costs will vary according to your shipping characteristics and the terms of your UPS agreement.

Read More About the Updated Rate Changes

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2025 UPS Daily Rates Information

Effective December 23, 2024, the published Daily Rates for UPS® Ground, UPS Air and International services will increase an average net of 5.9%.

Read More About the Updated Rate Changes

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