Customs Brokerage Services

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We’ve been on the front lines of customs brokerage for more than 100 years, helping companies like yours open new markets.

Talk to a Brokerage Expert

We Don’t Just Follow the Rules, We Help Make Them.

We serve customers around the world. And, wherever we are, we help inform and lead compliance policy, support public affairs and ensure our customers’ and the trade community’s best interests are well represented.

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Assistance with Customs Clearance

We've been on the front lines of customs brokerage for more than 100 years. Today we share those capabilities with companies of all sizes looking to open new markets. Things like customs clearance, standardized processing across multiple modes, assistance with global regulatory compliance, document imaging, Electronic Data Interchange (EDI) solutions, export filing and more.

Trade Advisory Services

Getting shipments across various borders, classifying them correctly, claiming free trade agreements and optimizing your duty spend can be complicated. We take those tasks off your hands and make it simple for you. With UPS® Trade Advisory Services, all your products can be classified, and your paperwork and duty optimization strategies can be managed. Get started on your duty optimization journey by taking our two-minute duty drawback questionnaire.

Import/ Export Technologies

Our technology tools makes your job easier. Ask us about:

  • Flex® Global View and Quantum View® software
  • UPS® Customer Collaboration Tool
  • UPS® TMS Interactive Portal
  • UPS Entry Management System
  • UPS BorderReady®

Customs Brokerage and Compliance Services

You grow your business. We’ll help you with the complexities and nuances of getting the goods across new borders.

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UPS Zone Solutions

If you import and export, we can help you save on duties, taxes and fees. Try our savings calculator.

Go to Zone Solutions

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UPS Technology & Innovation

Supporting you with the most sophisticated internal and customer-facing technologies around.

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Ready to Get Started?

Brokerage is an integral part of moving freight. You can add brokerage to any shipment through the UPS® Forwarding Hub or by speaking to one of our customs experts.

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Add Brokerage on Your Next Shipment

Your shipment can't cross borders without clearing customs. Add customs brokerage to your air or ocean shipment through our all-in-one freight portal, the UPS Forwarding Hub.

Explore Our Global Shipping Platform

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Find a Long-Term Brokerage Solution

Your business is complex. You need a broker understands all of your trade complexities. Get in contact with a brokerage expert today.

Speak to an Expert

Get Started with Customs Brokerage Basics

There is no such thing as a silly question - and we’ve got answers. Explore our How-To guides to help you make the most informed decisions for your business.

Customs Clearance Guide

Our Customs Clearance guide walks through the Customs clearance process step-by-step to help you better understand this critical part of the freight shipping process.

Read the Guide

HTS Codes

In our Importer's Guide to HTS codes, you'll learn all about this system of import classification and how to apply it to your business.

Read the Guide

Duty Drawback Guide

How often does the government pay you? Our Duty Drawback guide helps you understand the basics to Duty Drawback and gives you step-by-step instructions so your business can take advantage of available duty refunds.

Read the Guide

News & Market Updates

Find the latest freight and logistics news, market updates, capacity shifts and rate trends happening in the world of supply chain.

Read This Week’s Update

EU’s Import Control System 2 (ICS2) Release 3 Requirements

Learn how to prepare for the upcoming release 3 of EU’s Import Control System 2 (ICS2) in June 2024.

Read the Article

Everything to Know About Entry Type 86 Changes

As of February 15, the deadline for filing a Type 86 entry has been changed. Our professionals have compiled a resource explaining this change and how it could affect your business.

Read the Article

Customs Brokerage 101 FAQs

New to customs brokerage? Here's what people often ask.

What do I need to know about changes to the European Union Value-added Tax (VAT) in 2021?

Effective July 1, 2021, the European Commission has updated some of the rules for VAT e-commerce, launching an “import one stop shop” (IOSS) for online retailers to declare and pay duties and getting rid of the low-value consignment relief policy that previously exempted packages valued at under €22 from VAT.

For more information about the new rules and what they mean for your business, visit https://ec.europa.eu/taxation_customs/business/vat/vat-e-commerce_en or contact your UPS representative.​

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What is a customs broker?
A customs broker is someone who helps get freight through the applicable customs systems along its path.
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Where can I find customs brokerage billing terms for customs clearance fees?
To learn about the different billing terms, you can download our Brokerage Billing Terms and Explanation of Charges.
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Interested in our brokerage rates?
You can view the Forwarding Customs Brokerage Rate and Surcharge Changes.
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UPS Freight Services

At UPS SCS, we’re here to simplify shipping freight. Find the freight service that’s right for you, explore logistics services, and get your freight moving in the UPS Forwarding Hub.

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