Customs Brokerage Services
We’ve been on the front lines of customs brokerage for more than 100 years, helping companies like yours open new markets.
We Don’t Just Follow the Rules, We Help Make Them.
We serve customers around the world. And, wherever we are, we help inform and lead compliance policy, support public affairs and ensure our customers’ and the trade community’s best interests are well represented.
Customs Brokerage and Compliance Services
You grow your business. We’ll help you with the complexities and nuances of getting the goods across new borders.

UPS Zone Solutions
If you import and export, we can help you save on duties, taxes and fees. Try our savings calculator.

UPS Technology & Innovation
Supporting you with the most sophisticated internal and customer-facing technologies around.
Ready to Get Started?
Brokerage is an integral part of moving freight. You can add brokerage to any shipment through the UPS® Forwarding Hub or by speaking to one of our customs experts.

Add Brokerage on Your Next Shipment
Your shipment can't cross borders without clearing customs. Add customs brokerage to your air or ocean shipment through our all-in-one freight portal, the UPS Forwarding Hub.

Find a Long-Term Brokerage Solution
Your business is complex. You need a broker understands all of your trade complexities. Get in contact with a brokerage expert today.
Get Started with Customs Brokerage Basics
There is no such thing as a silly question - and we’ve got answers. Explore our How-To guides to help you make the most informed decisions for your business.
Customs Clearance Guide
Our Customs Clearance guide walks through the Customs clearance process step-by-step to help you better understand this critical part of the freight shipping process.
HTS Codes
In our Importer's Guide to HTS codes, you'll learn all about this system of import classification and how to apply it to your business.
Duty Drawback Guide
How often does the government pay you? Our Duty Drawback guide helps you understand the basics to Duty Drawback and gives you step-by-step instructions so your business can take advantage of available duty refunds.
News & Market Updates
Find the latest freight and logistics news, market updates, capacity shifts and rate trends happening in the world of supply chain.
EU’s Import Control System 2 (ICS2) Release 3 Requirements
Learn how to prepare for the upcoming release 3 of EU’s Import Control System 2 (ICS2) in June 2024.
Everything to Know About Entry Type 86 Changes
As of February 15, the deadline for filing a Type 86 entry has been changed. Our professionals have compiled a resource explaining this change and how it could affect your business.
Customs Brokerage 101 FAQs
New to customs brokerage? Here's what people often ask.
Effective July 1, 2021, the European Commission has updated some of the rules for VAT e-commerce, launching an “import one stop shop” (IOSS) for online retailers to declare and pay duties and getting rid of the low-value consignment relief policy that previously exempted packages valued at under €22 from VAT.
For more information about the new rules and what they mean for your business, visit https://ec.europa.eu/taxation_customs/business/vat/vat-e-commerce_en or contact your UPS representative.