UPS Mail Innovations®
Looking for mail solutions that require less prep time, provide consistent transit times, reliable delivery and better postal rates? We're a mailing services provider that can pick up, process and provide interim transportation of all your mail and parcels to both domestic and international locations.
A Different Way to Do Mail
Mail Innovations Services
We have the infrastructure, systems and reach to transport mail and parcels through the entire mailing cycle. Whether you're mailing across the country or the world, we integrate with postal systems for final mile delivery. We can provide cost and performance improvements, too.
Domestics Mail Services
Consistently achieve transit times comparable to First Class Mail® plus one day, utilizing the extensive UPS Mail Innovations network, and our unique working relationship with the U.S. Postal Service®. We handle functions—such as labeling and sorting qualified mail—normally done by USPS and pass the savings to you. Through our national network of processing facilities, proprietary software and technology, we can process and transport domestic mail to its point of induction within 24-48 hours of pickup.
International Mail Services
We can help reduce the complexity of doing business globally with easier, more affordable international mail solutions. We handle both priority and economy class qualified mail, from processing to transportation, so you can save money and improve delivery times. We handle shipments to postal authorities in more than 200 countries, with international options that can be customized to your specific mailing needs.
Returns Mail Services
Need a more efficient, economical returns solution? Try UPS Mail Innovations® Returns. Leveraging the USPS® for “first-mile" package retrieval, we can pick up, sort, transport and deliver a prepaid return package right back to the shipper. With easy-to-use labels, multiple drop-off points—including residential mailboxes, postal collection boxes, local post offices, authorized postal service outlets or a scheduled pickup through usps.com—consistent transit times and tracking through ups.com, returns are a breeze.
Innovative Mailing Ideas for Your Business
Improved process efficiency optimized operational flow and expedited transportation for just about any mailer.
Got Questions?
From key terms to frequently asked questions to support links, click the icons for more information.
Glossary of Terms
Key mailing terms to help with your transition process and invoicing.
UPS Ready® Program Support
Get help integrating UPS service functionality into your company's software.
Worldship Installation/ Integration Support
All the resources to install, upgrade and support your UPS Worldship system.
Domestic Mailing FAQs
Mailing in the U.S. Your questions answered.**
International Mailing FAQs
Mailing around the world. Your questions answered.**
Effective July 1, 2021, the European Commission has updated some of the rules for VAT e-commerce, launching an “import one stop shop” (IOSS) for online retailers to declare and pay duties and getting rid of the low-value consignment relief policy that previously exempted packages valued at under €22 from VAT.
For more information about the new rules and what they mean for your business, visit https://ec.europa.eu/taxation_customs/business/vat/vat-e-commerce_en or contact your UPS representative.
For international country codes, consult our guide.
*It is the customer's responsibility to ensure that mail pieces constitute qualified mail under the USPS Domestic Manual then in effect. For definitions of qualified mail, check Qualified Domestic Mail or Qualified International Mail
**If you don't see the answer to your question below, please reach out to the company that shipped your package through Mail Innovations for additional details. UPS Mail Innovations uses an index-based surcharge that is adjusted monthly. View our Service Terms and Conditions to access detailed information on this process.