Service Parts Logistics
When equipment goes down, you want to get replacement parts there, asap. UPS spare parts logistics services delivers anywhere you do business with our 850+ global field stocking locations (FSLs) and efficient same and next-day transportation.
Comprehensive Global SPL Capabilities
Delivering parts on-time is just the start. With UPS, you have a global partner with integrated capabilities who can handle all your global service support needs to simplify your world and drive cost efficiencies.
Visibility & Technology
Advanced automation and purpose built technology, including automated warehouse solutions, same day delivery GPS tracking and our UPS Supply Chain Symphony® visibility single-platform to seamlessly collect, manage and integrate your service supply chain data empowering you to make better, informed business decisions.
Network and Parts Planning
We know your install base and service levels are unlike anyone else’s. That’s why we can offer a sophisticated parts planning solution to ensure you always have the right parts in the right locations. So you can minimize inventory, maximize service levels and adapt to changing demand.
Reverse Logistics Solutions
When old parts sit in technician’s vehicles, your bottom line takes a hit. It doesn’t have to. Our flexible, cost-effective service parts returns and reverse solutions can get products returned, serviced or repaired and back in inventory fast. So both your customers and your CFO stay happy.
Integrated Managed Transportation
UPS’ SPL integrated with Managed Transportation allows you to efficiently manage the entire Service Supply Chain with one provider, across all modes (Parcel, LTL, TL, Ocean, Air) and full visibility across all transportation and warehouse transactions simplifying your world.
Test, Repair, Refurbish
Just because a part went bad, doesn’t mean it has to be tossed. Parts are expensive, and often quite salvageable. Our field stocking locations and tech service centers can screen, test and diagnose critical parts – or whole units – to determine viability. Then decide if they can be refurbished, returned to inventory or recycled. That’s good for inventory levels and your bottom line.
Importer of Record/Exporter of Record
You want to know that when critical parts have to cross borders, they’ll cross quickly and compliantly. Our IOR/EOR services let you establish legal entities in more than 70 countries, regardless of whether or not you have an established entity there. Because governments recognize us as the official party of a transaction, we can pay duties/taxes and file specific declarations on your behalf.
UPS Service Parts Logistics Industry Expertise
Semiconductor
High value, sensitive processing tools are the heart and sole of semiconductor fabs. When one goes down, our tech-enabled same-day network springs into action.
Telcom, Computing and Storage
The demand for computing power and storage has never been greater. Critical communications infrastructure rely on our network and expertise to keep data flowing.
Power and Energy
As EV charging networks and renewable energy installations grow, you need an experienced logistics provider with the flexibility to support your expansion.
Digital Banking, POS and Security
ATMs, cash handlers and modern point-of-sale kiosks are everywhere. Repair technicians can rely on us to have what they need for a better consumer experience.
Industrial/Automotive/Aerospace
For automotive and industrial OEMs who need to manage their cost to serve and increase efficiency, our field service network supports dealers and distributors worldwide.
Medical Device and Imaging
When your patient’s health hangs in the balance, medical device manufactures rely on our high precision network to deliver those critical parts.
The Increasing Criticality of Service Parts Logistics
Service Parts Logistics (SPL) is helping companies reduce their costs, improve their customer experience and operate smoother. Read the white paper to learn why Original Equipment Manufacturers plan to spend 27% of their logistics budgets solely on SPL over the next two years.
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