What Does My UPS Tracking Status Mean?

Each time your package is scanned, shipment movement information is captured. Here's a list of what those common tracking statuses mean.

Label Created

We’ve received the shipment details and billing information from the sender of the shipment. Once we have possession of the shipment and have it moving within our network, the status will be updated.

Shipped/On the Way

We’ve received the shipment, it’s moving through our network and it now has a scheduled delivery date. Shipments can stay in this status until it’s out for final delivery. Keep in mind, if shipments are traveling long distances, they likely won’t be scanned again until they reach their destination hub.

Out for Delivery

The local UPS facility has received the shipment and they’ve dispatched it to a driver for its final delivery. Unless the sender has elected for a time-definite air delivery service, packages are typically delivered between 9 a.m. and 7 p.m. (occasionally later) to residences, and by close of business for a commercial address.

Delivered

We’ve delivered the shipment to its final destination, with a timestamp of the delivery recorded. If the shipment doesn’t require a signature, our driver will try and find a safe place to leave the shipment to keep it out of plain sight or harmful weather. This may include a front porch, side door, back porch or garage area, among others.

Delivered to a UPS Access Point

A selected UPS Access Point location has received the shipment and it’s ready to be picked up at the receiver’s convenience.

Transferred to Post Office for Delivery

The sender requested the shipment be transferred to the local post office to finish the delivery. To be safe, allow for an extra day or two for final delivery.

Exception

The shipment is in the UPS network, but there was an unexpected error that may result in a change in the scheduled delivery date. The reason for the exception will be noted in the Shipment Progress section of the Tracking Detail page. When the delivery date changes, the tracking status will show the new date.