Change a Delivery

Redirect a package you sent, change a delivery or correct your address.

Based on package contents delivery change restrictions may apply.

Change a UPS Delivery You're Receiving

Delivery Change

Change as a Guest

Track your package and select "Change My Delivery" to request a one-time passcode sent to your email.

Continue as a Guest

UPS Select Account

Change With UPS My Choice

Log in, select your package and choose “Change My Delivery”.

Log in

tabSection
true
category
horizontal
content
Change a Delivery I’m Receiving

Change a UPS Shipment You’ve Sent

With UPS Delivery Intercept®, you can request changes for a package you sent before we make the first delivery attempt.

false

Change a Shipment

Learn More

Note: A UPS intercept request can be canceled or changed before it’s been completed. Fees may apply for all types of requests, however, you’ll only be charged if the request is completed.
  • Request the package be returned to you or redirect the package to another address.
  • Redirect the package to another address.
  • Reschedule the delivery for another day.
tabSection
true
category
horizontal
content
Change a Delivery I Sent

Correct Your Delivery Address

If there was an unsuccessful delivery attempt, you can make small adjustments or add necessary details to your address.

false
Track Now

  • Track Your Package

    Enter your UPS tracking number.

  • Click “Correct my Address”

    This appears in the yellow bar at the top of the page. If this is unavailable, you’ll need to contact the sender.

  • Make Your Corrections

    Edit the zip code, add an apartment number or make other adjustments.

tabSection
true
category
horizontal
content
Correct My Address

Can I Put a Hold on My UPS Deliveries?

There are a few different ways to to request a hold on your deliveries using UPS My Choice.

img-left

Person is outside using their cellphone to sign into U-P-S.com , in order to hold a delivery.

  • We can hold onto your package and deliver it once you're back in town.
  • Request we leave your package with a neighbor.
  • Reroute your package to another address, in certain cases.
  • Hold a package for pick up at a UPS location.

Hold a Delivery

Manage Preferences

style
bullet-check-icon

FAQ

I’m not getting an option to change my delivery. Why?
Some shippers restrict the ability to change your delivery.
false
I missed the delivery of my package and got a notice instead. How do I change my delivery?

If you missed a delivery, you received a UPS Delivery Notice letting you know that your driver was unable to deliver your package. Scan the Delivery Notice to track it and find the nearby UPS Access Point location where it was delivered.

This does not apply to "Adult Signature Required" deliveries. An adult must sign for these packages at the time of delivery.

You can also use your UPS Delivery Notice number online to request a hold on eligible packages. In addition, UPS My Choice members can use the Delivery Planner to request a hold.

Learn more about UPS Delivery Notice

false
Do I need to enroll in My Choice after I create an account?

Becoming a UPS My Choice member is free and gives you greater control over when and where your shipments will be delivered. Members have the option to have deliveries brought to a different address, be delivered on a different day or pick up deliveries at a UPS location, as well as tell your UPS driver where to leave packages when you aren't home.

Sign Up for UPS Delivery Notice

false