Change a Delivery

Redirect a package you sent, change a delivery or correct your address.

Based on package contents delivery change restrictions may apply.

Change a UPS Delivery You're Receiving

Delivery Change

Change as a Guest

Track your package and select "Change My Delivery" to request a one-time passcode sent to your email.

Continue as a Guest
UPS Select Account

Change With UPS My Choice

Log in, select your package and choose “Change My Delivery”.

Log in

Change a UPS Shipment You’ve Sent

With UPS Delivery Intercept®, you can request changes for a package you sent before we make the first delivery attempt.

  • Request the package be returned to you or redirect the package to another address.

  • Redirect the package to another address.

  • Reschedule the delivery for another day.

Change a ShipmentLearn More

Note: A UPS intercept request can be canceled or changed before it’s been completed. Fees may apply for all types of requests, however, you’ll only be charged if the request is completed.

Correct Your Delivery Address

If there was an unsuccessful delivery attempt, you can make small adjustments or add necessary details to your address.

  • Track Your Package

    Enter your UPS tracking number.

  • Click “Correct my Address”

    This appears in the yellow bar at the top of the page. If this is unavailable, you’ll need to contact the sender.

  • Make Your Corrections

    Edit the zip code, add an apartment number or make other adjustments.

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Can I Put a Hold on My UPS Deliveries?

There are a few different ways to to request a hold on your deliveries using UPS My Choice.

Person is outside using their cellphone to sign into U-P-S.com , in order to hold a delivery.
  • We can hold onto your package and deliver it once you're back in town.
  • Request we leave your package with a neighbor.
  • Reroute your package to another address, in certain cases.
  • Hold a package for pick up at a UPS location.

Hold a DeliveryManage Preferences

FAQ