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Healthcare Lab Diagnostics

For critical diagnostics tests, an optimized logistics plan is key to delivering viable specimens and timely results and care to patients looking for answers. As a leading specimen transport carrier, we can help you make this complex many-to-one reverse-logistics model work seamlessly.

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Lab logistics solutions that provide faster labs and happier patients

Two lab researchers running diagnostics tests

Lab Kit Building Services
Make testing easier for clinicians and patients. We help organize and package your specimen collection components, inserts, and compliant return labels.
Accelerated Turnaround Time
With late pick-ups to early morning delivery options, we help you provide faster results and a better patient experience.
Specimen Stability
We offer highly visible thermal packaging with near real-time digital monitoring for a range of time and temperature requirements.
Specimen Visibility Platform
We've built a unique platform that can keep you connected to your clinics by giving you proactive alerts and visibility to diagnostic samples and the clinics they're linked to.
Advanced Contingency Planning
Our team can monitor pickup execution and lab shipment progress and will intervene with a configurable recovery protocol if any issues arise.
Clinical Onboarding Tools
Need help switching carriers? We will support your sales force, supply chain team, and clinicians as you transition over.

UPS Healthcare™ Labport Enhances Diagnostic Turnaround

State-of-the-art facility near UPS Worldport^® redefines healthcare logistics for faster results.

Revolutionize the way lab diagnostics support patient care with UPS Healthcare Labport’s cutting-edge solutions. The Labport facility is currently only available in the United States, laying the foundation for future expansion.

Labport Rendering: Lobby

Tailored Logistics Protocols
Improve turnaround times with inbound deliveries as early as 1 a.m. and outbound pickups as late as 8 p.m.
End-of-Runway Advantage
Leverage proximity to our global air network for overnight specimen handling.
State-of-the-Art Facility
Over 100,000 sq. ft. of BSL-2 laboratory space with 24/7 security, environmental controls, and bulk storage.

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Reliable Specimen Management with UPS^® Pickup Point

Enhance Your Central Lab's Efficiency and Connectivity to Clinical Sites

Pickup Point Scanning

Consistent Location
Specimens are left at a secure, designated area within your clinical site, providing clarity and reliability.
Real-Time Visibility
Immediate updates on shipment status when a package is scanned at pickup.
Reliable Pickups
Regularly timed or on-demand pickups with barcode scans to alert labs about incoming samples.

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Service available in select countries. Connect with our logistics experts to learn more.

Frequently Asked Questions

How can I optimize my lab diagnostics supply chain?

We can help you improve lab operating efficiency through more efficient shipping and logistics such as:

UPS^® Pickup Point platform: Provides pickup control with enhanced visibility to the central lab. Placard is scanned when packages are picked up, initiating alerts and notifications for both scheduled and on-demand pickups.
Improved turnaround time (TAT): Early specimen shipment pickups, same-day delivery and late pickup/early delivery help ensure that specimens are delivered as quickly as possible.
Quantum View Manage^® technology: View a dashboard with end-to-end tracking capabilities of all UPS^® Pickup Point locations and outbound/inbound packages.

How can you support temperature control and specimen viability for lab diagnostic shipments?

We offer highly visible packaging with near real-time digital monitoring. This high-visibility, durable packaging helps protect specimens in transit.

UPS Laboratory Paks: Leak resistant packaging designed with tough material, a tight seal and an absorbent pad that can hold up to 350 ml of liquid.
UPS Laboratory Boxes: Easy-to-assemble boxes available in three distinct sizes so you can find the right fit to help protect your specimens in transit.

What specialized solutions do you have available to support lab logistics and mitigate risk?

We offer unique advantages that help labs do more for patients:

UPS Healthcare Labport facility: Leverage our end-of-runway BSL2 lab space in Louisville, Kentucky to speed up turnaround times.
Lab kit building services: Available to organize and package specimen collection components, inserts and compliant return labels.
Advanced contingency planning: Monitor collection execution and lab shipment progress with a recovery protocol.

What capabilities are available to enhance the onboarding process and customer experience for healthcare providers and labs?