You’ve got questions, we've got answers.
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Visit Tracking SolutionsFrom deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.
Explore Shipping SolutionsWe can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
File a ClaimUse the phone numbers below to access the help centre that best fits your need.
For Billing Support, please call +34 91 745 64 00 (Monday - Friday 9:00 - 15:00) and select option 5 or you may send an email to esfcr@ups.com.
For Import enquiries, please select option 6 when calling.
Trade Registry: Mercantile Registry of Madrid
Trade Registry Number: Volume 3.318 general, societies book, section 3, page 63, sheet 24.371, 1st registration.
VAT Number: ESC 28328508
