Using a Thermal Printer for UPS Shipping

You can use several makes and models of thermal printers to conveniently print shipping labels on your own time.

Compatible Thermal Printer Models

Inkjet and laser printers are also able to print labels.

Supported Printers
UPS.com, CampusShip and WorldShip Supported Printers Additional WorldShip Supported Printers
Bixolon SRP 770III* Zebra ZM400***
Eltron 2442 Zebra Z4M***
Eltron 2543 OKI Data LE810
Eltron 2844 Star TSP800L
OKI Data LD620 UPS Thermal 2844***
Zebra S4M UPS Thermal 2543***
Zebra ZP450* UPS Thermal 2442***
Zebra ZT230 UPS Thermal 2348***
Zebra ZT410
Honeywell Intermec Thermal Printer PM43A**
Honeywell Direct Thermal LCD PC43 (Nickname Clam Shell Printer)**

*Compatible with Mac OS for UPS.com shipping.
**UPS Premier service supported printers.
***These printer models are no longer recommended for use with WorldShip. If you're experiencing difficulty printing, contact WorldShip Technical Support.

WorldShip Help with Label Printers

The help documents below are available in English only.

Bixolon Printer Installation Guide

Download PDFOpen the link in a new window

Set the Label Stock Configuration

Download PDFOpen the link in a new window

Troubleshoot the Thermal Printer

Download PDFOpen the link in a new window

Setting Up Your Thermal Printer

Before setting up your thermal printer, make sure your printer is supported for UPS shipping in the compatible printers list above.

For Chrome, Safari, Edge and other supported browsers:

  • Install the UPS thermal printer driver from the list of drivers below or from the manufacturer's website.
  • Install the UPS Thermal Printing app.
  • Install your thermal printer.
  • When printing a label, select your printer and ensure pop-ups are not blocked.

Note: To run the UPS Thermal Printer App, you'll need to have a current version of Java. You can check your version at https://www.java.com.

Thermal Printer Driver Installation Guides

The following guides will give you a step-by-step breakdown of how to install your UPS thermal printer driver.

Download Your UPS Thermal Printer Driver

Download Tool
File Name Size Download
Zebra 11.3 MB Download
Bixolon for Windows 8 MB Download
Bixolon for Mac 3.6 MB Download

FAQ