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Tracking Support

Get helpful information on your parcel’s whereabouts, options for changing your delivery, filing a claim and more.

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Where’s My Parcel?

We have answers for all your questions. Let’s tick off all the boxes to find out where your shipment is.

My Driver Left a UPS InfoNotice. Now What?

Your driver left a notice because we missed you the first time around. Here’s what to do next.
Learn About Your UPS InfoNotice

What Does My Tracking Status Mean?

We put together a list of common tracking statuses to help you better understand where your parcel is on its journey.
Tracking Statuses Explained

Prevent More Missed Deliveries

Receive up-to-date alerts on incoming parcels, see your delivery window and reschedule multiple parcels at the same time with UPS My Choice®.
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Where's My Parcel?

Delivery Changes Happen

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See what options you have to reroute, hold or cancel your delivery so we can make sure that we’re getting it to you when and where you need it.

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FAQ