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Biopharma Logistics

Biopharma innovators are shaping the future of healthcare yet have some of the biggest logistics challenges in the industry. We are lighting their path with end-to-end cold chain storage, packaging, and transportation management solutions that help get even the most fragile vaccines and biologics out to the world.

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Ever since we switched to UPS Healthcare, we have received positive feedback from customers.

Adam Scott, Manager Operations and Supply Chain at Fresenius

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Regulatory Compliant Storage

Vaccines and biologic therapies face stringent local and global regulations requirements to ensure viability. We can help you create a global compliance programme to help mitigate risk, drive cost efficiencies and create an easier path to international expansion.

  • More than 17.2 million square feet (1.5+ million square meters) of healthcare-licensed space
  • cGDP/cGMP compliant facilities
  • Flexible and scalable footprint for cold (2°C to 8°C), frozen (-20°C to -80°C), and cryo storage
  • ISO 9001 and ISO 13485
  • UN1845/UN3373 in 100+ countries
  • More than 1,200 global operating licences under management
  • Over 220 regulatory agency relationships
  • Validated warehouse management system (WMS)
  • Validated environmental monitoring and control system

Learn more about our cold chain capabilities

Cold Chain Packaging

From small parcels to large freight shipments, we have a range of temperature-controlled cold chain packaging systems designed to keep biologics at their required temperatures.

  • Temperature controlled packages and pallets
  • Options for cold (2°C to - 8°C), frozen (20°C to - 80°C), or deep frozen/cryo (down to -169°C)
  • Active and passive thermal pack-outs
  • Technology-driven tracking sensors
  • Global network of re-icing stations that produce their own dry ice

Shipping Visibility and Monitoring

Get peace of mind from order to delivery. UPS® Premier solutions help protect biologics with next-generation sensor technologies to give you real-time shipment visibility and a priority path through the network.

  • Technology-driven end-to-end visibility solutions
  • Chemical and digital temperature loggers
  • GPS and RFID tracking (location within 2 meters)
  • 24/7 Command Centres monitoring with proactive alerts
  • Advanced sensor-based intervention and recovery
  • Delivery verification with signatures saved for up to seven years

Kit Building

High-quality kitting makes life easier for your customers and their patients. It can also create greater business efficiencies and an easier path to meeting local and international compliance regulations. We can develop customised solutions to meet your needs.

  • Complex kitting with sterilisation services
  • End-to-end service: development to production to distribution
  • Custom design and branding
  • Regulation compliant assembly packaging and labelling

UPS Order to Cash

Provide world-class customer service while streamlining your cash flow, managing costs, and scaling your business. We can manage your entire supply chain from order to payment so you can focus on improving lives.

  • Full call centre outsourcing
  • Pricing and promotions
  • Order processing and invoicing
  • Accounts receivable/payable
  • Customer service and dispute resolution
  • Return authorisations
  • Credits/debits processing
  • Reporting and metrics

Learn more about UPS Order to Cash

We can make two tons of dry ice daily
to protect critical biopharma shipments

UPS Healthcare™ Cold Chain at work

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How to manage speciality pharmaceuticals with 2° to 8°C or -20° to -80°C requirements.

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Nephron Pharmaceuticals Case Study

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Getting desperately needed medications to patients quickly.

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4 Best Practices in Cold Chain Management of Biologics

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From cold chain packaging to last mile optimisation.

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Frequently Asked Questions

We have a 99.98% on-time performance
rate for cold chain shipments

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