UPS Smart Pickup®

A U-P-S driver picking up a package.

Use a pickup service that is convenient for you at a lower cost. With UPS Smart Pickups, have a driver at your business only when you have a package to ship.

What to Know Before You Schedule

Find out if you’re eligible to schedule a Smart Pickup.

false

Schedule a Smart Pickup

Sign Up

  • Am I Eligible for Smart Pickups?

    UPS Smart Pickup is available for all services including UPS.com Shipping, UPS Worldship® and UPS CampusShip®. It is not available through Worldwide Express Freight®. If you ship through APIs or a third party site, view the Shipping With APIs tab.

  • When Can I Schedule?

    UPS Smart Pickup is available Monday through Friday, excluding UPS holidays. The deadline for a smart pickup is generally one hour before your scheduled pickup time.

  • What Happens Next?

    After you process your pickup through a UPS shipping service, the system will notify a UPS driver to stop by that same business day to pick up all prepared packages.

tabSection
true
category
horizontal
content
What to Know

How to Schedule a Smart Pickup

Ready to schedule? Log in or create an account to begin.

false
Log in to Get Started

  • From Your Account

    Under “My Accounts and Payment Options”, find the applicable account. Under “Actions”, select “View Account Details”> Then select “Pickup Options” and “UPS Smart Pickup.”

  • Schedule Your Pickup

    Fill out your preferred pickup times and driver instructions, if needed. Click “Save.”

  • Be Aware of Charges

    Smart Pickups cost a flat rate charge of $18.00 per week.

tabSection
true
category
horizontal
content
How to Schedule

Smart Pickup Pro Tips

Still have questions? We got you covered.

false
See More Pickup Options

  • Smart Pickup Account

    If you have multiple shipping account numbers, be sure to use a UPS Smart Pickup account to initiate your pickup.

  • Missed Pickup Deadline

    If your first shipment of the day is processed after your deadline, you can schedule your pickup for the next business day. For air or international, request a UPS-On-Call Pickup.

  • Location Matters

    After you process your pickup through a UPS service, the system will notify a UPS driver to stop by that same business day to pick up all prepared packages, so make sure your packages are ready to go!

tabSection
true
category
horizontal
content
Pro Tips

Schedule With a QR Code

Shipping with APIs or through a third party? We have Smart Pickup for you, too.

false
Go to Your Profile

  • Set Up Your Account

    To schedule a Smart Pickup, you’ll need to set it up in your account. Log in and make sure it’s set up before you initiate your pickup.

  • Visit Your Profile

    When you’re ready to schedule a Smart Pickup, go to your UPS profile and find the Smart Pickups QR code. Scan the QR code to initiate the pickup.

  • What Happens Next?

    The QR code will take you to a page where your information will be prepopulated. There, you’ll be able to confirm your smart pickup. Be sure you’re aware of the time of day as there are cut off times for same-day pickups.

tabSection
true
category
horizontal
content
Shipping With a QR Code