red container rolling across a conveyor belt in warehouse

So, You’re Thinking About Outsourcing?

Let us help you determine if outsourcing fulfillment is right for you.

Talk to a Logistics Expert

Is Outsourcing Right for You?

Is this you? You have a growing customer base, orders pouring in and a warehouse bursting at the seams. The pressure is on to deliver those coveted products swiftly and seamlessly.

inside view of the Velocity warehouse

But here’s the catch: managing the entire order fulfillment process—order processing, storage, picking, packing, shipping and customer service—feels like juggling more than you can handle.

That’s where outsourcing can help—it’s a secret weapon against logistical chaos.

It’s like having a team of logistics professionals who handle everything behind the scenes, leaving you free to focus on what you do best: delighting your customers.

Outsourcing Fulfillment is Growing

The retail and eCommerce markets are changing rapidly, and more companies are considering outsourcing logistics operations.

Factors Driving Companies to Consider Outsourcing

Here’s what’s happening:

35% of companies have decided or are considering outsourcing due to the rise in eCommerce.

29% of companies have decided or are considering outsourcing due to the pandemic.

…and this will only continue to increase

Did you know?

UPS helps businesses every day evaluate the benefits of outsourcing vs insourcing. Get started.

How Does Outsourcing Work and How Can It Help You?

Our survey revealed that expectations became a reality for many who outsource. Areas like reducing damages and order accuracy would allow for improved customer satisfaction.

Ask yourself the following questions…

  • Do you currently have an expensive lease obligation for your self-managed warehousing/distribution center?
  • Is labor one of your largest expenses?
  • Do you struggle to scale up and scale down your operations based on seasonal demand?

These problems are a burden and prevent you from focusing on your core business.

Now, consider this…

  • What if you could reduce your inventory carrying cost by only paying for the space occupied by your inventory?
  • What if you could rely on automation, robotics, and the industry experience of supply chain professionals to keep labor costs low?
  • What if you could leverage state-of-the-art technology to adjust for seasonal fluctuations?
  • What if you could have full visibility and reporting of your entire supply chain all in one place?

That’s the value in outsourcing logistics!

How Can Moving From In-House Fulfillment to Outsourcing Help Your Business?

respondents who moved from In-House Fulfillment to Outsourced Fulfillment

Outsourcing can bring service levels to new heights! 

Don’t take our word for it, take a look at these impressive statistics from a recent survey.

This 2021 survey shows the percentage of respondents who moved from In-House Fulfillment to Outsourced Fulfillment and reported improvements in quality, order accuracy, inventory accuracy and customer service.

Improvements in these key areas create a win-win outcome for you and your customers.

At UPS, we use sophisticated supply chain automation.

Our innovative automation and AI solutions are designed to expedite your orders, improve accuracy and anticipate future challenges.

Here's What a Fulfillment Partner Can Do for You

Outsourcing fulfillment operations can boost your bottom line. UPS Supply Chain Solutions has end-to-end solutions to help your operations achieve your goals.

Realized savings accordng to companies that have already outsourced

  • Lower overall logistical costs

  • Improve on-time deliveries

  • Labor cost savings/efficiencies

  • Latest technology

  • Increase customer satisfaction

  • Administrative efficiency

You've Probably Heard All The Buzz About AI and Robotics

We’ve been using AI and robotics in our solutions for quite some time. It expedites everyday tasks and anticipates the future challenges of our customers!

Two robots in the UPS Supply Chain Solutions Velocity facilty

Take for example our state-of-the-art facility, UPS Velocity.

Velocity streamlines the entire operational process from inbound to outbound and even final mile by leveraging AI and automation.

You really must see it in action!

With our facilities, you can reach 68%, or 211 million, of the US population in two days or less by Ground freight.

Value-Added Services Sets Us Apart

Your brand is valuable, and our value-added services will help you keep it that way.

  • Packaging Solutions

    Packaging Solutions

  • Product Customization

    Product Customization

  • Retail Compliance

    Retail Compliance

  • Kitting/Pre-Assembly

    Kitting/Pre-Assembly

  • Quality Inspections

    Quality Inspections

  • Quality Inspections

    Technical Services

Returns Can Really Hurt Your Bottom Line, But We Can Help You Minimize That.

packages on a conveyor belt

Can you relate to this?

You’ve launched a new line of products for the season, but you’re hit with a lot of returns, and before your team can evaluate the return and decide what to do with it, you’re already into the next season.

It doesn’t have to be this way!

Our returns solution is engineered into our forward fulfillment. This allows us to process your returns faster, which helps you recapture value and improve your P&L.

Download Our Outsourcing eGuide

Download this eGuide for more information on how outsourcing logistics with UPS Supply Chain Solutions can help your bottom line.