Shipment, Parcel, and Pallet Options

A shipment from any origin to any destination that requires additional handling due to its size or packaging is assessed an Additional Handling charge per parcel.

This charge applies to:

• Any article that is encased in an outside shipping container made of metal, wood, expanded polystyrene foam, or similar materials.

• Any cylindrical item, such as a barrel, drum, bucket or tyre, that is not fully encased in a corrugated cardboard shipping container.

• Any parcel for which the length exceeds 122 cm/48 inches or the width exceeds 76 cm/30 inches.

Any parcel for which the length exceeds 100 centimetres in the countries listed here.

Albania, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Lithuania, Luxembourg, Macedonia, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

• Any parcel with an actual weight equal to or more than 31.75 kg (70 pounds) but less than or equal to 40.1 kg (90 lb) and that does not have a Large Parcel Surcharge.

Note: Any parcel from US 50 to US 50, US 50 to Puerto Rico, Puerto Rico to US 50 and Canada to Canada with an actual weight greater than 31.75 kg/70 pounds that does not have a Large Parcel Surcharge will have an Additional Handling – Weight charge applied.

If WorldShip is in Shipment Entry processing mode and you select the Additional Handling shipment option tick box, the Number of Parcels box does not appear. WorldShip applies Additional Handling to all parcels in the shipment.

Ground Freight option – A request initiated by the shipper to Ground Freight to call a customer as a condition necessary for delivery, or to make arrangements for customer collection at a Ground Freight service centre.

A prearranged agreement with the consignor or consignee regarding the date, time (approximate) and specified collection location.

This option allows you to sell to customers without extending credit or requiring prepayment.

When you select this option and type the COD amount in the Amount box, the COD information prints on the label. The UPS driver scans the label and is alerted to collect payment upon delivery. Your customer pays the UPS driver for the cost of the parcel, and UPS sends this payment to you.

Notes:

• If you select the Cashier’s Cheque/Money Order Only tick box, the UPS driver accepts only a cashier’s cheque, money order, official bank cheque, or similar instrument for the exact amount of the COD parcel as shown in the Amount box. If you do not select this tick box, the UPS driver can also accept a business or personal cheque made payable to you, the shipper. UPS does not accept cash (currency) in any amount for LTL Ground Freight shipment COD parcels. Only a certified cheque or company cheque will be accepted.

• If you select the Add Shipping Charges To COD tick box, the UPS driver collects the amount shown in the Amount box plus a shipping charge. The total amount to be collected appears in the parcel description under Options in the Shipment History window and on the parcel label and the Daily Shipment Detail Report.

• The amount added to the COD Amount is the charge for that parcel only, not the entire shipment.

• For Hundredweight shipments within the US, the rate that would have applied to the parcel if it were shipped as a single-piece shipment is added to the COD amount.

• An additional charge applies for each COD.

• For Ground Freight shipments, provide the amount, payment method and payment type in the appropriate boxes.

A shipment option for international Import Control shipments. Select this shipment option if you want UPS to remove the Commercial Invoice from the Import Control shipment before final delivery of the parcel.

Note: This shipment option becomes active only after you select the Import Control tick box.

Air Freight option – UPS WorldShip can prepare international documents as long as you provide all the necessary information for the documents. Shipments will have a guaranteed service level when Customs Clearance is selected for Air Freight shipments to and from the US 48 and Mexico.

The total invoice amount (excluding discounts, freight, insurance and other charges) for a US to Puerto Rico or Canada shipment. This amount is required by US Customs and must be equal to the Invoice line total of the shipment.

Enter the purchase price of the merchandise being shipped in the currency of the purchase. If the merchandise is not shipped pursuant to a purchase agreement (e.g. consignment sales), enter the value of similar or identical merchandise exported to the destination country around the same time.

A dangerous good is a substance that is capable of posing an unreasonable risk to health, safety or property when transported in commerce. UPS accepts parcels containing dangerous goods on a contract-only basis.

All dangerous goods tendered to UPS for shipment must be classified, packaged, marked and labelled in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials in effect at the time of shipment and all applicable government laws and regulations. The origin and destination of the shipment as well as the mode of transportation determines the valid regulation set.

You must set up to produce the appropriate dangerous goods documentation as follows:

• If you plan to export the dangerous goods data to a CSV-formatted file and then generate the dangerous goods documentation, use WorldShip or an external third-party dangerous goods application for printing.

• If you plan to use an external third-party dangerous goods application, the system must be configured through the 32-bit ODBC Administrator prior to using the dangerous goods option.

You must attach a UPS Shipping Paper for Dangerous Goods to each dangerous goods parcel. Also, you must give your UPS driver a UPS Shipper’s Certificate for Dangerous Goods (a manifest for all the dangerous goods collected from a single address by a UPS vehicle). UPS cannot accept your parcel without these two pieces of documentation.

For more information regarding shipment preparation and materials accepted by UPS, refer to the UPS Guide for Shipping Ground and Air Dangerous Goods or call the UPS Hazardous Materials Support Centre.

Available in the US 50 orPuerto Rico. Infectious Substance Category A are substances that are capable of posing an unreasonable risk to health, safety or property when transported in commerce. UPS accepts parcels containing Infectious Substance Category A on a contract-only basis; a shipper must also be enabled for the Dangerous Goods and UPS Proactive Response™ contracts in order to use this option. Infectious Substance Category A chemicals are Class Division Number 6.2 and include: UN 2814 – Infectious substances, affecting humans and UN2900 – Infectious substances affecting animals.

All dangerous goods tendered to UPS for shipment must be classified, packaged, marked and labelled in accordance with the UPS Guide for Shipping Ground and Air Hazardous Materials in effect at the time of shipment and all applicable government laws and regulations.

Apply this option as follows:

• Create a shipment and select the Dangerous Goods tick box under Shipment Options on the Options tab.

Note: Refer to the UPS Guide for Shipping Ground and Air Dangerous Goods for Origin/Destination locations and allowable UPS Services for Infectious Substance Category A.

• Select the Infectious Substance Category A tick box on the Package Dangerous Goods tab. Allowable regulation sets are IATA or 49CFR based on Origin/Destination.

Note: UPS Proactive Response will automatically be selected for Infectious Substance Category A parcels.

• Select the Infectious Substance Category A chemical (UN 2814 or UN 2900) from the UPS Chemical table, Personal Chemical table or an External Source Table. Complete all other required shipment and Dangerous Goods fields.

Applicable Dangerous Goods documentation based on regulation set, must be provided.

• A maximum of three chemicals are allowed in Infectious Substance Category A parcels. If needed one of the three chemicals can be Dry Ice (Class 9, UN 1845).

• Multi-parcel shipments can contain either chemical (UN 2814 or UN 2900) in different parcels within the same shipment.

• UOM must be either Millilitres or Grams; Infectious Substance Category A maximum weight is 50 ml or 50 g within one parcel.

• Requires Transportation Mode of Passenger Aircraft only.

• Emergency Phone and ER Registrant are required for Infectious Substance Category A parcels.

• For more information regarding shipment preparation and materials accepted by UPS, refer to the UPS Guide for Shipping Ground and Air Dangerous Goods or call the UPS Hazardous Materials Support Centre.

The value of the parcel declared by you for purposes of obtaining additional protection against loss or damage. If the payer directs you not to add declared value to a Freight Collect or Third-Party shipment, you are not protected in the event of loss or damage. Select the Shipper Paid tick box if you are going to pay the parcel option cost.

Refer to the UPS Service Guide for details on Declared Value maximums based on services.

Select this tick box to deliver the parcel to the addressee only.

Note: A contract-only shipment option used with Hold at UPSAccess Point specifies that only the addressee can collect the parcel from the AP.

Provides confirmation of delivery for any parcel you designate. Confirmations are sent to you automatically after delivery is completed.

Notes:

• An additional charge is assessed for each confirmation.

• Select Signature Required if your customer must provide a signature upon receipt of your parcel. The confirmation includes the delivery date and customer's signature.

• Select Adult Signature Required if an adult customer must provide a signature upon receipt of your parcel. (The adult must be at least 21 years old.) The confirmation includes the delivery date and signature of the adult customer.

The total amount for this option appears on the Options tab.

Air Freight option – WorldShip® displays instructions to schedule delivery of the shipment to the Ship To address.

Select this option to deliver the parcel only to the Ship To address listed on the shipping label.

Note:Account level DDO is a contract option. If enabled it will allow only DDO shipment processing.

A prearranged agreement with the consignor or consignee regarding the date, time (approximate) and specified drop-off location.

Dry Ice used as a refrigerant for medical purposes that are non-hazardous does not require shipping papers or hazard (diamond) labels. This type of shipment must be marked "Dry Ice," and its medical purpose must be noted.

An option indicator and the charge print on the following: all labels, Daily Shipment Detail Report, Shipment Search Report, and Shipment Receipt for Dangerous Goods.

Notes:

• This option is available for all residential and commercial origins and destinations in the US 50 and Puerto Rico.

• This option is available for Small Package shipments only.

Ground Freight option – The Email BOL (Bill of Lading) and Labels option allows you to specify the following:

• Five email addresses to notify.

• A subject line of up to 40 characters.

• A memo of up to 250 characters.

• A failed email address.

Air and Ground Freight option – Email Notify allows you to send an email to your customer or a third party informing them of details associated with the shipment. You must also provide a failed email address.

The following types of notifications are available for Ground Freight and the Shipment Notification and Delivery Notification are available for Air Freight:

• Ship Notification – an email that alerts the recipient(s) that shipment information has been received by UPS.

• Exception Notification – an email that alerts the recipient(s) of a rescheduled delivery date; you will receive one email for each shipment with an exception.

• Delivery Notification – an email that alerts the recipient(s) about the delivery of a shipment, including the date, time and name of the recipient.

The Email Notify option allows you to specify the following:

• Five email addresses to notify.

• A memo of up to 150 characters (Air Freight only).
  
  Note: If available, select the Include Duties and Taxes in Memo tick box to include the estimated duties and taxes at the beginning of the memo.

• A failed email address.

The Excepted Quantities (EQ) parcel option displays if it is available for the origin country and the applicable Dangerous Goods contract (ADR and/or IATA) is enabled. The excepted quantity is the maximum quantity per inner and outer packaging for transporting dangerous goods as EQs. Select this option to indicate that a parcel contains Excepted Quantities of Dangerous Goods. An EQ label is required on each EQ parcel. Click the link that displays to view EQ regulations. View regulations

Ground Freight LTL and UPS Ground (Freight Pricing) option – The value of the parcel declared by you for purposes of obtaining additional protection against loss or damage exceeds the maximum liability limitations. The maximum amount allowed for Excess Declared Value is 999999999.99, and the only allowed currency is USD.

A contract Parcel Option that indicates that the parcel is excluded from UPS Synchronised Delivery.

Ground Freight LTL option – An option that is applied for Ground Freight shipments. Enter the longest side in feet in the Longest Side field.

A contract-only option that offers protection against loss or damage to parcels and other shipments for shippers with US and Puerto Rico origins. The following parcel insurance plans are available:

• Basic – protection against a broad class of losses resulting from the loss or damage of parcels. It is similar to Declared Value but with more flexible conditions and limitations. Examples are the face value of phone cards and gift certificates.

• Expanded – protection of items excluded under other insurance policies insuring against the loss or damage of various items, and where no other protection exists. Examples are coins, stamps and certain collectibles.

• Time in Transit – protection for perishables and other time-sensitive shipments such as mortgage and title documents. It allows UPS shippers to insure and file claims against time-sensitive losses resulting from late delivery. Specific examples are coverage of perishable items from pharmaceutical companies, food distributors and flower distributors; coverage of interest and late payment fees on mortgage cheques; and coverage of substitution costs for airline tickets and travel documents.

Provides confirmation of all food items for human or animal consumption that are imported into or transiting through the United States. See US Import.

If your shipment includes food items to be imported into the United States, you must:

• Select this tick box.

• Per the US Food and Drug Administration (FDA), you must provide a US FDA Food Imports Prior Notice Form in order for your shipment to clear US Customs.

Ground Freight option – An option that offers seasonal protection for commodities with a freeze point of 32 degrees Fahrenheit or lower.

Allows you to assess handling charges by increasing or decreasing one of the following:

• A flat rate per parcel.

• A flat rate per shipment.

• A percentage of the shipment cost.

Air and Ground Freight options – If you select HAZMAT/Dangerous Goods, the Emergency Contact Name and Emergency Telephone are required. You must have at least one commodity in the shipment marked as containing HAZMAT/Dangerous Goods. For Air Freight shipments only, you must also provide the Transportation Mode.

A contract-only shipment option whereby a retail outlet sends a shipment to a UPS Access Point. The UPS Access Point location holds the shipment until the final consignee claims it. Additionally, the UPS Access Point Economy service offers a more economical service for customers selecting the Hold at UPS Access Point shipment option. A UPS Access Point Economy or a UPS Access Point Economy Return service contract is required to select this service. The UPS Access Point Economy Return service is available for domestic Return Service shipments.

The steps are as follows:

1. The shipper does the following using UPS WorldShip:

• Create a shipment and select the Hold at UPS Access Point tick box under Shipment Options on the Options tab.

• Click the UPS Access Point button and, in the UPS Access Point Address window, supply the appropriate address information and UPS Access Point ID if available.

• Click the down arrow in the Notification Type box, and select the method to notify the consignee when the shipment is delivered to the UPS Access Point, and provide the required information for that notification type.
  
  Note: To set a default notification type, see Preferences Tab in the Shipper Editor Window.

• Provide the filed email address and notification language.

2. UPS does the following:

• Saves and displays the shipment in the Shipment History window.

• Delivers the shipment to the selected UPS Access Point location.

• Notifies the ultimate consignee that the shipment is available for collection at the selected UPS Access Point location.

Air Freight option – WorldShip® displays instructions to hold the shipment at the destination airport for collection.

Ground Freight option – WorldShip® displays instructions to contact Ground Freight Customer Service to schedule a collection on a Ground Freight Christmas Holiday.

Ground Freight option – WorldShip® displays instructions to contact Ground Freight Customer Service to schedule a delivery on a Ground Freight Christmas Holiday.

A shipment option to create international Import Control shipments without providing your account number to exporters.

The following Import Control shipment options may be available depending on the UPS service selected:

• UPS Print Label – The shipper prints the label and the Import Control Receipt using UPS WorldShip and sends the label and receipt to the customer. The customer applies the label to the parcel and gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet. The customer keeps the Import Control Receipt for tracking purposes and as proof of collection by UPS. See Generate Import Control Receipts.

• UPS Electronic Label – UPS electronically notifies the customer via email that a label and receipt are available. To print the label and receipt, the customer clicks the web link in the email, prints the label and receipt, applies the label to the parcel and gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet. The customer keeps the Return Service Customer Receipt for tracking purposes and as proof of collection by UPS. See Generate Import Control Receipts.

• 1 UPS Collection Attempt - The UPS driver makes one attempt to bring the parcel label to the collection location and collect the parcel. If the parcel cannot be collected, the driver leaves the label at the collection location, and the customer gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet.

• 3 UPS Collection Attempts – The UPS driver brings the parcel label to the collection location and collects the parcel. If the parcel cannot be collected on the first attempt, the driver attempts to collect the parcel on each of the next two business days. If after three attempts the parcel has not been collected, the driver returns the label to UPS.

Notes:

• A per-parcel (not per-shipment) fee is assessed for a UPS Electronic Label, UPS Print Mail Label, 1 UPS Collection Attempt, or 3 UPS Collection Attempts.

• You will be charged the shipping cost when the parcel is actually shipped.

• You must describe the contents of the parcel to be imported in the Merchandise Description for Parcel box, which appears on both the Service and Detail tabs. When you type or change a description in this box on one of these tabs, the box on the other tab displays the same description or change.

• A UPS Electronic Label shipment can consist of up to 100 parcels.

• If you want UPS to remove the Commercial Invoice from the shipment before final delivery of the parcel, you must select the Commercial Invoice Removal shipment option.

• You can set shipper-specific Import Control preferences. See the Import Control Tab in the Shipper Editor Window.

Ground Freight option – When requested, UPS Freight loads shipments from areas that are not next to the trailer such as shopping centres or office buildings. An elevator must be available to provide service to floors above or below the trailer.

Ground Freight option – When requested, UPS Freight unloads shipments to areas that are not next to the trailer such as shopping centres or office buildings. An elevator must be available to provide service to floors above or below the trailer.

If the international shipment contains biological substances (formerly known as diagnostic specimens), select the Int'l Special Commodities tick box under Shipment Options and select the Biological Substance tick box under ISC Types.

UPS does not accept Infectious substances in the small package environment. Biological substance, Category B, falling under 49 CFR (Code of Federal Regulation), does not require shipping papers and is acceptable in the UPS system domestically. The packaging and marking for these materials must meet the requirements set forth in 49 CFR or IATA (International Air Transport Association) Packing Instruction.

Note: The ISC Biological Substance option indicator and its details are allowed for import and export as an ISC Types option in shipment data. Type your drop-down text here.

Ground Freight option – Provides Tail Lift Vehicle for collection and/or delivery, if needed, to load and unload a shipment when loading/unloading docks are not available.

Ground Freight option – A limited access location that requires a prearranged agreement with the consignor or consignee regarding the date and time (approximate) of collection.

Ground Freight option – A limited access location that requires a prearranged agreement with the consignor or consignee regarding the date and time (approximate) of delivery.

When selected, the Lightly Regulated Lithium Batteries parcel option will display the following options:

• Lithium Ion Alone

• Lithium Metal Alone

• Lithium Ion in Equipment

• Lithium Metal in Equipment

• Lithium Ion Packed with Equipment

• Lithium Metal Packed with Equipment

• A link to view the Lightly Regulated Lithium Battery regulations

Note: Only 3 options can be selected on a parcel.

A contract-only shipment option used to print labels for a UPS Mail Innovations shipment.

The following Return Services are available for this shipment option:

• Print Return Label – This shipper prints the return labels and the Return Service Customer Receipt using UPS WorldShip and includes the label and receipt with the outbound shipment. The customer applies the return label to the parcel and gives the parcel to a UPS or USPS driver or drops it off at the USPS, a UPS Customer Centre, or an Authorised Shipping Outlet. The customer keeps the Return Service Customer Receipt for tracking purposes and as proof of collection by UPS. See Generate Return Service Customer Receipts.

• Electronic Return Label – UPS electronically notifies the customer via email that a return label and receipt are available. To print the label and receipt, the customer clicks the Web link in the email, prints the return label and receipt, applies the label to the parcel and gives the parcel to a UPS or USPS driver or drops it off at the USPS, a UPS Customer Centre or an Authorised Shipping Outlet. The customer keeps the receipt for tracking purposes and as proof of collection by UPS. See Generate Return Service Customer Receipts.

• Print & Mail Return Label – UPS prints the return label and posts the label to the customer. The customer applies the return label to the parcel and gives the parcel to a UPS or USPS driver or drops it off at the USPS, a UPS Customer Centre or an Authorised Shipping Outlet.

Note: You must describe the contents of the parcel in the Merchandise Desc. for Parcel box, which appears on both the Service and Detail tabs. When you type or change a description in this box on one of these tabs, the box on the other tab displays the same description or change.

Provides notification before delivery to the contact you designate. Confirmations are received by phone.

A contract-only shipment option for UPS Returns Exchange and UPS Returns Pack and Collect shipments. Select this shipment option if you want UPS to inform the consignee when the UPS driver will arrive to collect the shipment. Notifications will include a delivery-time window if available.

Pre-alert Notifications can be sent by:

• Text Message – Select the SMS (short message service) Mobile Number tick box and supply a mobile number in the box (no default).

• Email – Select the Email tick box and supply the Recipient's Address (defaults to consignee's email address) and the Failed Address (defaults to shipper's email address).

• Notification Language – Click the down arrow and select the language in which to send the notification (defaults to Ship To country's default language).

Note: This shipment option becomes active only after you select the UPS Returns Exchange or the UPS Returns Pack and Collect tick box.

Allows you to send an email to your customer or a third party to provide details associated with the shipment.

The following types of notifications may be available depending on the UPS service selected:

• Label Creation – an email alerts the recipient(s) that a label was created.
  
  Tip: These tick boxes appear only for Import Control shipments.

• In-Transit Notification – an email alerts the recipient(s) that a shipment is in transit.
  
  Tip: These tick boxes appear only for Return Services and Import Control.

• Ship Notification – an email alerts the recipient(s) that shipment information has been received by UPS.
  
  Tip: These tick boxes do not appear for Return Services and Import Control shipments.

• Exception Notification – an email that alerts the recipient(s) of a rescheduled delivery date; the recipients receive one email for each parcel with an exception.
  

• Delivery Notification – an email alerts the recipient(s) about the delivery of a shipment, including the date, time and name of the recipient.
  

Notes:

• If available, select the Include Duties and Taxes in Memo tick box to include the estimated duties and taxes at the beginning of the memo.

• Specify up to five email recipients. See Validate Email Addresses.

• For Mail Innovations, the subject line for the email address can be a Tracking number, Parcel ID, or Cost Centre.

• If importing a shipment, the Tracking number maps to either the PIC Number (domestic Mail Innovations parcels) or the Mail Manifest ID (international Mail Innovations parcels). Reference 1 and Reference 2 map to the Parcel ID and Cost Centre respectively.

• Timesaver Tip: If you type an email address on the Ship To tab, WorldShip automatically shows this address in the Email Address box for recipient 1 when you select this option.

A contractual option designed for customers in the healthcare industry. This option allows UPS to monitor temperature-sensitive parcels and shipments and alerts UPS to refrigerate the parcel or shipment if it is delayed or left in the building overnight.

When you apply this option to a parcel or shipment, appropriate indicators are set as follows:

• The option appears on the Options tab in the Shipment History window.

• An option indicator and the charge print on the following reports: Daily Shipment Detail Report, Shipment Search Report, UPS Copy, Shipper's Copy, UPS Turn-In Copy and UPS Manifest – Detail Section.

• An option indicator and the charge print on the UPS address label, parcel doc label and shipment doc label.

• The Refrigeration option and its details are allowed for import and export as a parcel-level and shipment-level option in shipment data.

Notes:

• This option is available for all residential and commercial locations in designated UPS Proactive Response™ countries.

• This option is available for Small Package and Trade Direct Small Package shipments only.

• This option is not available for LTL/TL freight shipments.

Air and Ground Freight option – If you select the Residential tick box on the Ship From tab in the Shipping window, the Residential Collection tick box is automatically selected on the Options tab. You can select or clear either tick box and WorldShip® will automatically select or clear the other tick box.

Air and Ground Freight option – If you select the Residential tick box on the Ship To tab in the Shipping window, the Residential Delivery tick box is automatically selected. You can select or clear either tick box and WorldShip® will select or clear the other tick box.

Replaces the Quantum View Notify® parcel option when you select the Return Services shipment option. This parcel option allows you to send an email to your customer or a third party informing them that a Return Services request has been processed. The return notification shows the following details for the parcel being returned:

• Tracking or reference number.

• Merchandise description.

• Scheduled collection date or the Next Business Day (if the 1 UPS Collection Attempt or 3 UPS Collection Attempts Return Services shipment option was requested).

• Ship From company or name.

Notes:

• If you clear the Return Services tick box, the Return Notification parcel option is replaced by the Quantum View Notify parcel option.

• Specify up to five email recipients.

• Provide an email address. See Validate Email Addresses.

• Email Return Notifications are available for all Return Services parcels.

A shipment option unique to Poland. This option requires the recipient of the shipment to return a signed invoice or document to you to demonstrate the intent to pay for the goods.

The following Return Services may be available depending on the UPS service selected:

• UPS Print Return Label - The shipper prints the return label and the Return Service Customer Receipt using UPS WorldShip and includes the label and receipt with the outbound shipment. The customer applies the return label to the parcel and gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet. The customer keeps the Return Service Customer Receipt for tracking purposes and as proof of collection by UPS. See Generate Return Service Customer Receipts.

• UPS Electronic Return Label – UPS electronically notifies the customer via email that a return label and receipt are available. To print the label and receipt, the customer clicks the web link in the email, prints the return label and receipt, applies the label to the parcel, and gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet. The customer keeps the Return Service Customer Receipt for tracking purposes and as proof of collection by UPS. See Generate Return Service Customer Receipts.

• UPS Print & Mail Return Label - UPS prints the return label and posts the label to the customer. The customer applies the return label to the parcel and gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet.

• 1 UPS Collection Attempt – The UPS driver makes one attempt to bring the parcel label to the collection location and collect the parcel. If the parcel cannot be collected, the driver leaves the label at the collection location, and the customer gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet.

• 3 UPS Collection Attempts – The UPS driver brings the parcel label to the collection location and collects the parcel. If the parcel cannot be collected on the first attempt, the driver attempts to collect the parcel on each of the next two business days. If after three attempts the parcel has not been collected, the driver returns the label to UPS.

Notes:

• A per-parcel (not per-shipment) fee is assessed for a UPS Electronic Return Label, UPS Print & Mail Return Label, 1 UPS Collection Attempt, or 3 UPS Collection Attempts.

• You will be charged the return shipping cost when the parcel is actually shipped.

• You must describe the contents of the parcel to be returned in the Merchandise Description of Parcel box, which appears on both the Service and Detail tabs. When you type or change a description in this box on one of these tabs, the box on the other tab displays the same description or change.

• A UPS Electronic Return Label shipment can consist of up to 100 parcels.

• If you select a UPS Print Return Label, you can print either an Invoice or an Address Only Invoice.

• You can set shipper-specific Return Services preferences. See Return Services Tab in the Shipper Editor Window.

Stretches your business week beyond the traditional Monday through Friday with optional Saturday collection. This option is available for next day and two-day air parcels from most locations in the US. These shipments receive the same guaranteed delivery times as shipments collected on Friday. US 50 origin, 3 Day Select, Ground, Sure Post and Worldwide shipments can be processed for collection on Saturdays.

Stretches your business week with optional Saturday delivery to send your time-critical shipment door-to-door. The guaranteed delivery times depend on the destination postal code.

Notes:

• Remember to put a Saturday Delivery routing label on each parcel to be delivered on Saturday.

• If you select this option on any day other than Friday (for example, you are preparing a parcel on Wednesday for Saturday delivery), a message asks you to confirm your choice. Click the OK button to confirm your choice.

Simple Rate is a service which offers a cube-based pricing structure that will enable simple, low rates and price predictability for shipments from US50 to US50.

Simple Rate Size Options:

• Extra Small (XS): 1-100 cubic inches

• Small (S): 101-250 cubic inches

• Medium (M): 251-650 cubic inches

• Large (L): 651-1050 cubic inches

• Extra Large (XL): 1051-1728 cubic inches

Allows you to send an email to your customer or a third party informing them of details associated with the shipment.

The following types of notifications are available:

• Ship Notification – an email alerts the recipient(s) that shipment information has been received by UPS.

• Exception Notification – an email alerts the recipient(s) of a rescheduled delivery date.

• Delivery Notification – an email alerts the recipient(s) about the delivery of a shipment, including the date, time and name of the recipient.

Notes:

• Specify up to five email recipients. See Validate Email Addresses.

• If you type an email address on the Ship To tab, UPS WorldShip automatically shows this address in the Email Address box for recipient 1 when you select this option.

Authorises UPS to release the parcel or letter on the first delivery attempt without receiving a signature. When you select this option, you accept liability for the loss of the parcel after delivery has been made as provided for in the UPS Tariff and the Terms and Conditions of Service in effect at the time of the shipment.

Notes:

• This option is available from US 50 and Puerto Rico origins to US 50 and Puerto Rico destinations.

• This option is not available with the following options: Return Services, Collect on Delivery (COD), Signature Required and Adult Signature Required options for Signature Services, or Declared Value greater than $999.00.

• No additional charge is applied for this option.

Ground Freight option – Provides Ground Freight sorting and segregating at the destination. You must enter the number of pieces.

Allows you to ship alcoholic beverages, biological substances, perishables, plants, seeds, special exception articles and tobacco to and from approved origins and destinations. When you select this option, only those articles for which the active shipper is authorised appear.

UPS WorldShip® identifies the movement of these restricted articles on the parcel label.

Notes:

• Special Commodities is available only if you have a contract for this option.

• No additional charge is assessed for Special Commodities shipments.

• Use the Profile Editor to set defaults for the information required by this shipment option.

A shipment option that allows processing of a small package (only by contract), Worldwide Express Freight (only by contract) and Air Freight shipment with State Department Licence commodities.

Ground Freight option – Provides Tail Lift Vehicle for collection, if needed, to load when loading docks are unavailable.

Ground Freight option – Provides Tail Lift Vehicle for delivery, if needed, to unload a shipment when unloading docks are unavailable.

Use this shipment option to offset the carbon dioxide (or CO2) emissions and reduce the impact to the climate associated with the transportation of your shipment.

When you apply this option to a shipment, appropriate indicators are set as follows:

• The option appears on the Options tab in the Shipment History window.

• An option indicator prints on the following reports: Daily Shipment Detail Report, Shipment Search Report and the Shipment Receipt.

• An option indicator prints on the UPS address label, parcel doc label and shipment doc label.

• This option and its details are allowed for import and export as a shipment-level option in shipment data.

Notes:

• This option is available for Small Package shipments only.

• This option is available for all residential and commercial locations.

• UPS charges a per-parcel flat fee for this option.

A contract-only option that requires the buyer to pay electronically for goods sold by the seller before the goods are delivered by UPS, as follows:

1. A buyer and seller come to an agreement on the sale of a product or good.

2. Using this option, the seller sends the following information to UPS (which in turn sends the information to UPS Capital): Buyer Email Address, Seller Email Address, Exchange Collect Amount, Currency, Buyer’s Percentage (of service fee), Description of Goods and Additional Comments.

3. UPS Capital emails a payment demand to the buyer. The payment demand email notifies the buyer of the following:

• A UPS Exchange Collect shipment has been shipped by the seller.

• UPS Capital must receive the total amount (the UPS Exchange Collect amount plus the buyer's percentage of the service fee) in order to complete delivery to the buyer.

4. The buyer sends the funds to UPS Capital.

5. When payment is received, UPS Capital instructs UPS to release the shipment for delivery to the buyer.

6. Once delivery is verified, UPS Capital deducts the seller's portion of the UPS Exchange Collect service fee from the total amount of the goods collected from the buyer and sends the remaining funds to the seller.

Note: The following options cannot be used in conjunction with this option: Collect on Delivery (COD), Signature Services, Dangerous Goods and Return Services.

A contract service for healthcare and life-science customers. It provides visibility to allow operations to prioritise and recover distressed parcels based on the level and handling instructions.

UPS Premier Levels:

• UPS Premier – Platinum

• UPS Premier – Gold

• UPS Premier – Silver

Handling Instructions:

No Special Handling Required

I want to specify handling instructions:

• Contact UPS Premier Control Tower

• Upgrade to Weekend Delivery (if not delivered Friday)

• I want to specify temperature instructions:

  • Controlled Room Temperature (CRT) – Do Not Refrigerate. Maintain Temp Range of 15° – 25° C

  • Refrigerate (Temp Range of 2°-8° C)

  • Frozen (Freezer) (Temp Range less than -20° C)

  • Dry Ice Replenish (Temp Range less than -80° C)

  • Cryo – Liquid-Nitrogen dry-vapor (Temp Range less than -150° C) Do not open liquid nitrogen tank

I want to specify alternate parcel flow instructions:

• Return to Shipper – Same Service Level As Original Parcel

• Expedite To Receiver – UPS Air Network Only (Next Flight)

• Hold for Instruction

• Hold for Will Call

A parcel option that provides end-to-end control of highly sensitive parcels including maintaining documentation of signatures of all people handling a parcel from shipper to ultimate consignee.

Note: This option is available only for Canada domestic shipments.

When you apply this option to a parcel, appropriate indicators are set as follows:

• This option appears on the Options tab in the Shipment History window.

• The option prints on the UPS address label, and the option charge prints on the Daily Shipment Detail Report and Shipment Search Report.

• The option and its details are allowed for import and export as a parcel-level option in shipment data.

A contractual option designed for customers in the healthcare industry. This option allows UPS to monitor specific time- or temperature-sensitive parcels and shipments for delays and to use reasonable efforts to communicate the status of the parcel to the customer.

When you apply this option to a parcel, appropriate indicators are set as follows:

• The option appears on the Options tab in the Shipment History window.

• An option indicator and the charge print on the following reports: Daily Shipment Detail Report, Shipment Search Report and the Shipment Receipt for Dangerous Goods.

• An option indicator and the charge print on the UPS address label, parcel doc label and shipment doc label.

• The UPS Proactive Response™ option and its details are allowed for import and export as a parcel-level and shipment-level option in shipment data.

Notes:

• This option is available for all residential and commercial locations in designated UPS Proactive Response™ countries.

• This option is available for Small Package and Trade Direct Small Package shipments only.

• This option is not available for LTL/TL freight shipments.

• If the shipment includes temperature-sensitive items (such as medicines, laboratory specimens, etc.), use the Refrigeration shipment or parcel option. See Refrigeration in this help topic.

A contract-only shipment option that consists of an outbound shipment and a corresponding/matching return shipment. The steps are as follows:

1. You do the following:

2. Create a single-piece shipment and select the UPS Returns Exchange tick box.

3. Under Shipment UPS Returns Exchange, select Like Item Only or Driver Instructions Inside. Like Item Only means the item being exchanged must be the same as the item in the box. Driver Instructions Inside means the instructions for exchanging the parcel are included in the box.

4. Select the Pre-alert Notification tick box as needed.

5. Process the shipment.

2. WorldShip® does the following:

3. Saves and displays the outbound shipment in the Shipment History window.

4. Prints the labels and documents for the outbound shipment.

5. Creates and displays a corresponding/matching return shipment in the Shipping window.
   Note: The Collect From tab replaces the Ship To tab, and the Return To tab replaces the Ship From tab.

3. You do the following:

4. Edit the single-piece return shipment as needed.
   Note: UPS Print Return Label is the only UPS Returns Exchange option on the Options tab.

5. Process the return shipment.

4. WorldShip® does the following:

5. Saves and displays the return shipment (noted by the icon) in the Shipment History window.

6. Prints the labels and Shipment Instructions (if the system preference is set).

Notes:

• The shipment must be single piece.

• If you select this option, the Pre-alert Notification shipment option becomes active.

• If you click the Detail Cost button, WorldShip® displays the charge for the outbound shipment as well as the combined charge for the outbound and return shipments.

• Distribution list processing is not available with this option.

• Shipper-specific preferences are available to set a default Return To address and the service type. See Return Services Tab in the Shipper Editor Window.

• System preferences are available to print the Shipment Instructions and omit shipment details on the Daily Shipment Detail Report. See Set Printing Set-up System Preferences and Set Shipment Detail Report Set-up System Preferences.

A contract-only shipment option designed to retrieve goods from the consignee and return the goods to the shipper or to an alternative location. The steps are as follows:

1. You do the following:

2. Create a single-piece shipment and select the UPS Returns Pack and Collect tick box and then either 1 UPS Collection Attempt or 3 UPS Collection Attempts.
   Note: The Collect From tab replaces the Ship To tab, and the Return To tab replaces the Ship From tab.

3. Select a Pack and Collect parcel type in the Parcel Type box. See Parcel Type Codes for UPS Returns Pack and Collect.

4. Select the Pre-alert Notification tick box as needed.

5. Process the shipment.

2. UPS does the following:

3. Saves and displays the shipment (noted by the icon) in the Shipment History window.

4. Prints the Return Service Customer Receipt (if the system preference is set).

5. Depending on the parcel type and Pack and Collect option you selected, the UPS driver does the following:
   
   1 UPS Collection Attempt – The UPS driver makes one attempt to bring the box and parcel label to the collection location and collect the goods. The UPS driver inspects the goods being returned, packs the goods in UPS-provided packaging and applies the label. If the goods cannot be collected, the driver leaves the label at the collection location and the customer gives the parcel to a UPS driver or drops it off at a UPS Customer Centre or an Authorised Shipping Outlet.
   3 UPS Collection Attempts – The UPS driver brings the box and parcel label to the collection location, packs the goods in UPS-provided packaging and applies the label. If the goods cannot be collected on the first attempt, the driver attempts to collect the goods on each of the next two business days. If after three attempts the goods have not been collected, the driver returns the label to UPS.

Notes:

• The shipment must be single piece.

• If you select this option, the Pre-alert Notification shipment option becomes active.

• If you click the Detail Cost button, WorldShip® displays the charge for the shipment.

• Distribution list processing is not available with this option.

• Shipper-specific preferences are available to set a default Return To address and the service type. See Return Services Tab in the Shipper Editor Window.

• System preferences are available to print the Shipment Instructions and omit shipment details on the Daily Shipment Detail Report. See Set Printing Set-up System Preferences and Set Shipment Detail Report Set-up System Preferences.

UPS Synchronised Delivery is a contract option that allows UPS to hold a parcel and deliver it by the shipper-specified date. When you select this option, WorldShip will default the UPS Synchronised Delivery Deliver By Date to the current date.

Confirms delivery of your UPS Next Day Air® Early shipment. Someone calls and confirms when your parcel arrives at its destination. You must supply the contact name and telephone number of the person to receive the confirmation call.

Note: An additional charge is assessed for each request.

Ground Freight option – WorldShip displays instructions to contact UPS Freight Customer Service to schedule a collection on a UPS Freight weekend.

Select this option for delivery of commercial shipments from US50 to US50 using Ground or 3-Day Select services on a Saturday. See: Weekend Commercial Delivery for freight shipments.

Ground Freight option – WorldShip® displays instructions to contact UPS Freight Customer Service to schedule a delivery on a UPS Freight weekend.