WorldShip® Message Centre

Come here for alerts about functionality that can improve your WorldShip experience, including new features. For questions and guidance about how to use WorldShip, visit our support page.

What’s New for WorldShip 2024 (v27) – July Release

EORI Number

  • An EORI number serves as a distinct identification code that shippers can input to prevent customs hold-ups when organizing international shipments.
  • When a WorldShip user is sending a parcel to an EORI-designated location, the platform enables the inclusion of an EORI number through a dedicated field within the international compliance tab.
  • Additionally, users have the capability to import/export the EORI number.
  • Shippers also have the option to store the EORI number in their address book for future reference.

TAX ID Changes

  • Users will be prompted to input the Tax ID within the international compliance section.
  • The TAX ID field has been eliminated from the importer address screen.
  • Following the labeling guidelines, WorldShip will include the shipper's origin tax type and ID in the Additional Routing section during printing.
  • When a WorldShip user generates an international shipment to or from a location subject to New Tax ID regulations, WorldShip will ensure compliance by enforcing rules regarding answering or not answering interview questions.

Paperless Returns Changes

  • For non-paperless users, deselecting the "Process as Paperless" checkbox will not cause the 'Upload my Documents' option to vanish.
  • The default setting for shippers regarding International Returns & Import Control, UPS Returns Exchange (Returns movement), and UPS Pack & Collect shipments is to have the "Process as Paperless" option enabled.
  • Hover help content for the 'Process as paperless' feature has been newly introduced.
  • Users creating an import map from the SIW Map Editor now have the ability to assign new names to all the fields linked with the Paperless section.

Windows 11 Compatibility

Certain Microsoft® Edge web browser settings will prevent WorldShip links from opening correctly when using Windows 11. If using Windows 11, ensure that your Default Browser setting ‘Let Internet Explorer open sites in Microsoft Edge’ is set to ‘Incompatible sites only’ so links from WorldShip continue to work as intended. If you experience issues and notice the default setting is set to ‘Always’, open Edge and change the setting back to ‘Incompatible’.